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Dear Tom,
Thank you for your concern. Please transmit my thankfulness. My illness is acute. I will bebetter soon. Please don't worry about me. I am recovering now. So it takes a period of timebefore I go back to work with you. I miss you very much. I hope that my absence will not causesome damage to the company.
Wish everybody all the best!
Yours sincerely
John
亲爱的汤姆：
谢谢关心。请转达我对其他关心我的人的谢意。我的病是属于急性的，来得快也去得快。希望大家不要为我担心。我现在正在恢复期，可能还需要一段时间才能再和大家一起工作。我在这里也是很想念大家。希望我的不在没有给公司造成不必要的损失。
祝大家好!
邮件面试英文
1. Dear Mr./Ms,
Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at . about the opening of a sample room let us know if the time is convenient for you. If not, what time you would suggest.
Yours faithfully,
尊敬的先生/小姐
我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。
请告知这个时间对您是否方便。如不方便，请建议具体时间。
您诚挚的
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<回信>
Dear Mr. / Ms,
Thank you for your letter informing us of Mr. Green''''s visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.
We look forward to hearing from you.
谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。
希望收到您的来信。
2. Dear Mr/Ms,
I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
Yours faithfully
尊敬的.先生/小姐
我是达拉斯W/P电子公司的代表，将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便?
从周二，即9月29日，我将住在北京的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。
Dear Mr/Ms,
Thank you for your letter of September shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 . on Wednesday, October 7, if the time is convenient for you.
We look forward to meeting you.
我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。
期待与您见面。
3. Dear Mr. / Ms,
I am at present in Hamburg visiting the harbour with a view to making known our new type of container for use in Europe.
I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at . on that day.
If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.
我现正在汉堡参观港口，以让欧洲了解并使用我们的新型集装箱。
星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。
对此约定如不来信，我将认为于这个时间打电话是方便的。
4. Dear Mr. / Ms,
Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th July, at half past two.
I will appreciate your letting me know whether you will be able to come.
杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。
是否能来，请告知，多谢。
邮件通知应聘者面试【2】
Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon, 5th August, at 2：30 pm.
我们的人事主任杰克。巴伦先生对您申请会计职位表示感谢，并请您于7月5日星期五的下午两点半来参加面试。
请告知您是否能来，非常感谢。
在百忙之中打扰您真是不好意思，我是“世界财富小姐英才大赛”项目组的许彦威，看了相关介绍，感觉和我们这次大赛有很大的相关结合点，不知道我们能否有机会合作。给您发的是世界财富小姐英才大赛活动方案，我们的大赛不同于以往的大赛，我们的参赛选手都是各企业推荐的精英，大赛的核心概念是“美丽、时尚、智慧、财富”是一次外表与内涵的重大展示活动，目前我们进行到邀请企业免费推荐选手参加，如果您有兴趣麻烦看下，谢谢。
“界财富小姐英才大赛”是面向商界精英女性的一场高层次、高品味、外表与内在涵养并重的大型展示活动，其参与进来的各界人士均为社会主流财富阶层。
中国区赛事已于20xx年1月8号在深圳东部华侨城成功举办了“深港赛区”的赛事，大赛的吸引了“万泽地产、永生源、天地一号”等知名企业的参与支持。
全国总决赛启动仪式已于20xx年10月末在香港卫视制作基地正式启动。 以下是相关的报道
香港卫视
世界财富小姐大赛深港晚会现场视频
20 July 20xx
Dear Mr. Wang,
Thank you for taking the time to write your wonderful letter in support of MCEA
(Maywood Chinese Education Association). Your letter clearly articulates all the major reasons children in Maywood will benefit from studying the Chinese language as part of their elementary school education. It provides invaluable support that will help making bilingual Chinese education a reality in Maywood public schools.
Although MCEA would like to see Palo Alto public schools implement the first bilingual Chinese kindergarten class in September of 20xx, we have learned that the school district must take the time to understand how a new program will affect existing educational offerings, and to validate community interest. Nevertheless, MCEA, with more than 70 members, will continue to actively promote bilingual Chinese education in the Palo Alto public schools and will keep you apprised of the progress we make.
Thanks again for sending a letter in support of MCEA. We' will continue to do all we can to realize this program both for families of Chinese descent and those with a general interest in participating in the growing economic power of China.
Yours sincerely,
George Chen
1) . (Keep it simple, stupid!) C People have lots of emails to read every day. Make sure your emails are easy to understand and have clear actions.
.原则――尽量简洁。人们每天要接收大量邮件，所以确保你的邮件简单易懂和思路清晰。
例如，如果是要求开会，就不需要过多的铺垫，直接写明时间、地点等主要因素就够了。
Meeting Request: Let’s have our weekly meeting on Feb 18th , at 10:30 AM in Meeting room.
@Lisa, could you please take the meeting minutes this time.
@Chris, please buy some snacks and drinks for each person.
订于2月18日早上10:30在2号会议室开周例会，请Lisa做会议纪要，请Chris为每个人准备点心和饮品。
2) Who are you? What do you wantC Make sure you introduce yourself clearly and concisely and let the reader know why you are writing to them.
写英文邮件时，记得介绍自己、说清你想要什么――务必简明扼要地自我介绍，使收件人了解邮件的目的。
例如：Jane作为上海区域经理加入了A公司，她整理了客户资料后给John发了一封邮件：
Hi John, Hope this mail finds you well. I am Jane, SH regional manager from A; I’m contacting you today regarding our upcoming collaboration.
你好John，见信安好。我是A公司的上海区域经理Jane。这封邮件是关于接下来双方合作的事宜。
3) Clear Subject Lines C Ensure that your subject line gives clear direction so the email can be easily identified.
醒目的标题。务必使收件人看完标题后一目了然。
范例：市场部员工小美去电视台采访，偶遇老同学，顺便为公司谈了一个合作，她回到办公室给老板发邮件，题目是Potential marketing recourse with xx TV的邮件。
有时候，一个标题就可以说清楚邮件内容，甚至正文都可以免了。
相关阅读：
请客：
1. This dinner is on me. Please order whatever you want to have.
晚餐我请，你想吃什么随便点吧。
2. My treat/It's my treat today.
今天我做东。
3. Let me foot/pay the bill tonight. Next time you'll treat.
今晚我付账吧，下次你请客。
4. I'm paying tonight.
今晚我请客。
5. Listen, please don't argue with me. Let me pick up the tab/bill this time.
行了，都别跟我争啦。这次我来买单吧。
AA制：
1. Let's split the bill.
我们分开付账吧。
2. We'd like to pay separately.
我们分开埋单。
3. Separate check, please.
分别买单，谢谢。
4. Let's go Dutch this time.
这次咱们AA制吧。
5. How about we pay our own share?
我们各付各的如何?
6. Let's go halvsies.
我们各付一半吧。
英文自荐信邮件模板
Dear Sir/Madam:
Are you searching for a telecommunications manager with expertise in project management and team leadership?
I specialize in creating and implementing high-performance strategies that directly impact growth and profitability of large telecommunications companies. In addition to my knowledge of business processes, I also offer proficiency in telecom software development and cutting-edge technologies.
I am relocating to Shenzhen and would be interested in opportunities with your firm. Currently, I serve as manager for BIT Companys Information Industry Division. Briefly, some of my accomplishments include:
Developed a tool to track and forecast price,quantity,and revenue, which enables client to monitor business performance .Implemented a customized end-to-end testing process and SQL database
My business acumen, technical expertise, and leadership capabilities have contributed to a number of successful projects. The enclosed resume outlines my credentials and accomplishments in greater detail. I would welcome an opportunity to meet with you for a personal interview.
Sincerely,
英文自荐信邮件模板:应届生英文自荐信模板
Dear sir,
Four years as a senior clerk in sales department of the New World Products Company have,I believe,given me the e*perience to qualify for the job you advertised in Thursday's newspaper.
Since 1981 I have been responsible for all office details in the administration of sales,including writing much of the the course of my work,I have become familiar with the various sales territories,and have also in my spare time e*perience of handling business problems other than my proper sphere.
The years before I was employed at the New World,I was a secretary for Long Brother,an accounting I became familiar with accounting terms and procedures.
I was graduated at Wah Yan College, in June 1974. I am twenty-five years of age and single.
I am leaving my present position because I can use my capabilities more fully in a position with wider scope. My present employer knows of my ambition and is helping me to find a new place.
May I see you at your office to tell you more about myself and show you just how well I can do the work you require.
甲方:****酒店
甲乙双方经友好协商，就乙方在甲方婚宴消费一事达成以下协议：
一 婚宴具体事宜：
1. 乙方婚宴日期： 年 月 日
2．新郎： 新娘：
3. 婚宴场地：
A、甲方为乙方提供婚宴场地：a、宴会厅（ ）b、包间
B、乙方约定婚宴共摆 桌，备 桌，摆桌标准为圆桌10人台。乙方需在婚宴日期前10天以书面形式通知甲方具体桌数，并在婚宴当天12：00之前通知甲方起菜时间及准确桌数。
C、乙方需在协议中约定：
（1）婚宴当日客人到店时间：
（2）典礼开始时间：
（3）用餐结束时间：
3.相关事宜：
A、乙方如在婚宴中自带酒水或其他相关物品应在婚宴当天10点前将物品送达甲方，由甲方在婚宴开始前负责摆放。
B、乙方布置场地需在婚宴前一天21：00之后进行（实际情况根据甲方营业时间定）。
C、甲方为乙方在婚宴当天提供新娘化装间，使用时间为9：00－15：00。 D、乙方所需其他相关物品，非甲方协议规定提供的由乙方自行准备。
二：婚宴标准及费用核算：
1餐费标准： 元／桌／10人，合计 桌， 元。
2乙方如有其他零点消费，将按酒店牌价收取实际发生的相关费用。
三：保障金：
1. 为保障甲乙双方利益，乙方需在协议签订当天支付婚宴合计消费的30%--50%即人民币 元作为预付定金，并于婚宴当天即 年 月 日17：00之前付清全部余额。 四：结算方式：
1. 乙方在结算婚宴消费时应向甲方出具预付款收据，乙方未能提供预付款收据的则甲方有权收取所有乙方消费费用，包括已支付费用。
2. 乙方需以现金或支票形式进行结算。
五：取消婚宴赔偿：
如协议双方因单方面原因导致婚宴不能如期进行，则另一方有权要求相应的赔偿，赔偿标准如下：
1. 婚宴协议签订之日起至婚宴前一个月取消，压金不返还。
2. 婚宴日期前的一个月内取消，赔偿全部费用的50％。
3. 如果乙方婚宴当天的实际桌数达不到协议桌数，同时未能在婚宴日期前10天以书面方式通知甲方，则甲方有权以协议桌数结算费用。
六：意外责任：
乙方在甲方活动期间，甲方将尽力协助减除发生意外的可能性，建议乙方向保险公司投保意外责任险，甲方将不承担任何意外之责任赔偿。
七：其他：
1. 电源插座：甲方只提供有限度的一般国内标准电源插座，如用电过多需外接电源相关设备由乙方自行解决，为使乙方活动能顺利进行，请乙方将用电负荷提前告知甲方，以便更好的配合。
2. 协议书中的`报价（含优惠价格）只适用于本次婚宴，以后活动报价还需双方协商后决定。
3. 乙方应爱护酒店一切设施及用品，如有损坏或丢失则照价赔偿。
4. 乙方如粘贴宣传品需事先通知甲方，如经同意方可用透明胶粘贴。
5. 乙方婚礼负责人需提醒参加婚礼的来宾看管好自己的物品，如有物品丢失，遗漏甲方概不负责。
6. 由甲方提供的音响设备乙方在使用的过程中需妥善保管，如因使用不当造成的损坏，丢失等情况将由乙方按原价赔偿。
7. 除以上内容乙方如有其他要求，请提前通知我们将尽力安排。
八：甲方免费提供的物品保障如下：
九：婚宴菜品如下：
凉菜：
热菜：
主食：
十：一切未尽事宜再商再议，最后衷心祝您婚姻美满！
甲方：****酒店 乙方：
甲方联系人： 乙方联系人：
协议日期：
年 月 日
向顾客推销商品
Dear Sir: May 1,
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
提出询价
Dear Sir: , 2001
We received your promotional letter and brochure today. We believe that your would do well here in the . Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business.
We look forward to hearing from you soon..
Truly
迅速提供报价
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.
We look forward to the opportunity of being of service of you.
如何讨价还价
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a
discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.
We hope to hear from you soon.
Yours truly
职场出差需要留宿要提前预订客房，下面就来看看职场英语预订客房对话吧。
Conversation 1
对话一
Receptionist: Elegance Hotel, is there anything I can do for you?
接待处：这里是雅致宾馆，有什么可以为您做的吗?
Janice: Hello, I would like to make a reservation for four nights in next week, from Tuesday to Friday.
贾尼斯：你好，我想预订一间贵宾馆的房间。预订4天晚上，从下周周二到周五。
Receptionist: All right, single or double room?
接待处：好的，是单人间还是双人间?
Janice: Single one with a bath room, please. I would like a room with a view of the whole city.
贾尼斯：单人间，并配有浴室。我想要一间可以鸟瞰全城的房间。
Receptionist: All right. We have a single room available right now.
接待处：好的。我们正好有一间单人间空着。
Janice: What's the rate, please?
贾尼斯：那么如何收费呢?
Receptionist: 578 yuan a night, plus VAT, including air-conditioner and TV.
接待处：每晚578元，并包含增值税，还有空调和电视。
Janice: Does that include breakfast? Can I make calls on outside line?
贾尼斯：这费用中包含早餐吗?我可以打外线吗?
Receptionist: Yes, it includes English breakfast. For the phone, I am afraid you can not.
接待处：是的，它包含英式早餐。电话恐怕您不能打外线。
Janice: OK, that's fine. Could you hold it for me?
贾尼斯：好吧，这个正好。您能帮我预留这一间吗?
Receptionist: Would you like to confirm the reservation?
接待处：您愿意确认一下信息吗?
Conversation 2
对话二
Janice: Madam, is everything set for your trip?
贾尼斯：夫人，你出差的东西都准备好了吗?
Nova: Not yet. I seem to move my house to that place. You don't know how tight the schedule is for this trip.
诺娃：还没有。我似乎要把家搬到那边去了。你不知道这次出差的计划有多么紧张。
Janice: You will be busier, right?
贾尼斯：您会更忙的吧?对吗?
Nova: Correct! I have three-day visit to Shanghai on December 10th.
诺娃：对啊!我要在12月10日开始去上海出差3天。
Janice: That will be gorgeous!
贾尼斯：那可真不错的。
Nova: I would like a single room with a bath for two nights. Can you help me to reserve a hotel room for me?
诺娃：我想预定一间带浴室的单人间，在那里住两晚上。你能帮我预订一间这样的旅店房间吗?
Janice: Yes, Madam.
诺娃：好的，夫人。
请求开立信用证
Gentlemen:
Thank you for your order No. 599. In order to e_ecute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
通知已开立信用证
Dear Sir:
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fa_ when the order has been e_ecuted.
请求信用证延期
Dear Sir：
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be e_pire before shipment. Therefore, please e_plain our situation to your customers and secure their consent to e_tend the L/C to .
同意更改信用证
Gentlemen: Sept. 5, 2001
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.
抱怨发货迟延
Dear Sirs: Sept. 25, 2001
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.
处理客户的抱怨
Gentlemen: Sept. 30, 2001
In response to your letter of , we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.
1. 向海外买家推销商品
2. 提出询价
Dear Sir: , 2008
We received your promotional letter and brochure today. We believe that your would do well here in the . Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
3. 向海外客户迅速提供报价
Dear Sir: June 4, 2008
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
4. 外贸报价如何讨价还价
Dear Sir: June 8, 2008
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
5-1 同意进口商的还价
Dear Sirs: June 12, 2008
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
5-2 拒绝进口商的还价
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
6. 正式提出订单
Dear Sir: June 15, 2008
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
7. 确认订单
Dear Sir: June 20, 2008
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
8. 请求开立信用证
Gentlemen: June 18, 2008
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
9. 通知已开立信用证
Dear Sir: June 24, 2008
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.
10. 请求信用证延期
Dear Sir： Sep. 1, 2008
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .
11. 同意更改信用证
Gentlemen: Sept. 5, 2008
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.
12. 抱怨发货迟延
Dear Sirs: Sept. 25, 2008
13. 处理海外买家的抱怨
Gentlemen: Sept. 30, 2008
In response to your letter of , we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.
14-1 取消订货
Dear Sirs: Oct. 2, 2008
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
14-2 谅解迟运原因
Gentlemen: Oct. 2, 2008
We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.
15. 货物损坏报告
Dear Sirs: Oct. 4, 2008
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)
As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.
16-1. 拒绝承担损坏责任
Dear Sirs: Oct. 8, 2008
Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.
16-2. 承担赔偿责任
Gentlemen: Oct. 8, 2008
As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.
17. 催要逾期货款
Dear Sirs: Nov. 30, 2008
It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.
18. 付清逾期货款
Dear Sirs: Oct. 3, 2008
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
在邮件发送之前，务必自己仔细阅读一遍，检查行文是否通顺，拼写是否有错误。
6. 合理提示重要信息
不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重点，影响阅度。
7. 合理利用图片，表格等形式来辅助阐述
对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。
8. 不要动不动使用 :) 之类的笑脸字符，在商务信函里面这样显得比较轻佻
Business Email 不是你的情书，所以:)之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合，比如现在－:)
1. 如果邮件带有附件，应在正文里面提示收件人查看附件
2. 附件文件应按有意义的名字命名，不可用外星人才看懂的文件名
3. 正文中应对附件内容做简要说明，特别是带有多个附件时
4. 附件数目不宜超过4个，数目较多时应打包压缩成一个文件
5. 如果附件是特殊格式文件，因在正文中说明打开方式，以免影响使用
6. 如果附件过大（不宜超过2MB），应分割成几个小文件分别发送，
语言的选择和汉字编码
1. 只在必要的时候才使用英文邮件
英文邮件只是交流的工具，而不是用来炫耀和锻炼英文水平的。如果收件人中有外籍人士，应该使用英文邮件交流；如果收件人是其他国家和地区的华人，也应采用英文交流，由于存在中文编码的问题，你的中文邮件在其他地区可能显示成为乱码天书。
2. 尊重对方的习惯，不主动发起英文邮件
如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他；如果对方发英文邮件给你，也不要老土的`用中文回复。
3. 对于一些信息量丰富或重要的邮件，建议使用中文。你很难保证你的英文表达水平或收件人中某人的英文理解水平存在问题，而影响邮件所涉及问题的解决。
4. 选择便于阅度的字号和字体
中文老实点用宋体或新宋体，英文就用Verdana 或 Arial 字型，字号用五号或10号字即可。这是经研究证明最适合在线阅度的字号和字体。不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。
结尾签名
每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。
1. 签名信息不宜过多
电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。
引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。
2. 不要只用一个签名档
对内、对私、对熟悉的客户等群体的邮件往来，签名档应该进行简化。过于正式的签名档会让与对方显得疏远。你可以在OUTLOOK中设置多个签名档，灵活调用。
3. 签名档文字应选择与正文文字匹配，简体、繁体或英文，以免成出现乱码。字号一般应选择比正文字体小一些。
英文请假邮件
Dear supervisor:
How are you doing? I am xx-x. I wrote this because I want you to know that on the morning of June 8th, I have to go back to school to deal with some personal thins, so I want to ask for leave about half day, please approve, thank you so much.
xx-x
题目写“Leave application
To： 你上司的名字，职位(manager)
From：你的姓名
Date： May 17th，
Subject： Casual Leave of Absence
Dear Mr./Mrs, 你上司的姓最好放在此。
There is a very important procein which I have to return to school for graduation thesis defense and other pa-pe-r work before the graduation. so may I please ask for a leave on 20th,21st,24th,27th in May? I hope you will oblige and grant me the requested leave.
Thank you very much for your consideration.
你的名字
Dear Mr. / Mrs.,
Because I will have to return to to my university for my dissertation reply and some other things related to my graduation, I want to ask you for a leave on May 20,21 24 to 27.
Sicerely hope you can give me the permission as soon as possible.
Best wishes.
Sincerely Yours,
Xiao Wang
首先，假条的上方还是应该按照半正式的格式写上如下信息：
To：假条是递给谁的
From：请假人
Date：写假条的日期(注意不是请假的日期)
Subject：写上请假字样
假条抬头范例如下：
To： Peter Stone， Manager
From： Lynn Chen， Financial Department
Date： April 2nd，
其次，在您的请假信第一段，应该开门见山但是有礼貌地提出请假。第一段要中心明确，写清您要请假的日期。
第一段范例如下：
Peter， I would like to know if I could ask for a casual
leave of absence for one day on April 4th， this Wednesday.
然后，在假条的`第二段，您应该简单明了陈述请假的原因事由。注意叙述清楚明白，并尽可能表示对此带来工作不便的歉意。
第二段范例如下：
This morning I received a telephone call from my dentist，
urging me to come to his practice for immediate treatment of my teeth. I have been experiencing a stinging pain， depriving me of my sleep during the past fortnight. The situation could worsen， should infection occur.
Concerning my workload： As Wednesday is not as busy as the other weekdays， I think a one-day leave this Wednesday may be the best solution. I apologize for the inconvenience my absence from work may cause.
接着，在假条的最后一段，应写上您希望获得准假的句子，或者具体等候答复的时间。
最后一段范例如下：
Thanks. I will call you at 1：. or you can call me at
any time.
好，把以上几段综合起来，就是一则请假条，看看，是不是很简单?写得成功的请假条，能充分表明您是一个认真负责有条理的人，所以请多多练习吧。
How is everything?一切都好吗?
I hope everything is all right.我希望(你)一切都好。
How are you?你好吗?
How are you getting along these days? I miyou very much.你近来过得如何?我十分想念你。
I was very happy to receive your letter of October 10th.我很高兴收到你10月10日的来信。
Thank you for writing to me.谢谢你给我写信。
Your letter came into my hand yesterday.我是昨天收到你的来信的。
It's a long time since I got your last letter.我收到你的信已经很长一段时间了。
致谢语：
1、thank you very much ( very, very much) (ever so much) (most sincerely) (indeed) (f rom the bottom of my heart).
很(非常)(非常非常)(最真诚地)(确实)(衷心)感谢您。
2、many thanks for your kind and warm letter.
感谢您友好而热情的来信。
3、thanks a million (ever so much).
万分(非常)感谢。
4、please accept ( i wish to expre)my sincere (grateful) (profound) appreciation for ...
请接受(致以)真挚的(衷心的)(深切的)感谢……
5、I sincerely (deeply) (warmly) appreciate ...
我真挚的(深深的)(热情的)感谢……
6、I am very sincerely (most) (truly) grateful to you for ...
为了……，我非常真挚的(深深的)(真诚的)感谢您。
7、there is nothing more important (satisfying) (gratifying) to me than to receive one of your letters.
再也没有比收到您的来信更使我觉得重要(快慰)(感激)了。
8、your letters are so much fun (comfort) (entertainment) (company).
您的来信充满了乐趣(给了很大安慰)(带来了欢乐)(使我不感寂寞)。
9、your most courteous (considerate)(delightful)letter...
您那彬彬有礼(体贴入微)(令人欣慰)的来信……
10、I cannot tell you how much your letter delighted(relieved)(amused)(enchanted)me.
我无法告诉您，您的来信使我多么高兴(宽慰)(觉得有趣)(陶醉)。
11、I love the way you say (put) things in your letters. you make even the smallest incident seem so interesting(important)(charming)(mysterious).
我很欣赏您在信中描述各种事物的手法。您的妙笔使细小的.事情都显得很有趣(重要)(动人)(神秘)。
12、it was good (fine)(charming)(thoughtful)of you...
承蒙好意(美意)(盛情)(关心)……
13、it was nice(characteristically thoughtful) (more than kind) of you...
承蒙好意(特别关心)(十二分好意)……
14、at the outset, i want to thank you for your kindneto me and for your compliments.
首先，我要感谢您对我的友爱和问候。
15、believe me, i am truly grateful for...
我确实真诚地感谢你……
16、we were deeply touched by ...
……使我们深受感动。
17、it is a hopeless(definite)(positive)understatement to say that i am deeply (sincerely)(truly)grateful.
这就是说“我深深的(真挚的)(真诚的)感谢”远不足以(不能确切)(不能明确)表达我的谢意。
18、it’s generous of you to take so much interest in my work( to give me so much of your time) (to show me so much consideration).
承蒙对我的工作如此操心(为我花费这么多时间)(对我如此关怀)。
19、we are indebted to you...
我们感谢你……
20、I regret very much that i did not have an opportunity to thank you personally for ...
未能面谢，深表遗憾。
Two……
祝贺语
1、what exciting (wonderful)(thrilling)(happy)news!
多么振奋人心的(美妙的)(令人激动的)(愉快的)消息!
2、it’s good (great)(sensational)news(the most joyful i have heard for a long time).
这是个好(重大的)(惊人的)消息(这是我长期以来听到的最愉快的消息)。
3、mother just told us the (momentous) (cheerful) news.
母亲刚才告诉我们这(重大的)(令人高兴的)消息。
4、i was delighted (thrilled) (pleasantly surprised) to hear (to receive) the news(to receive the announcement )( to read in the newspa-pe-r)...
听到(得到)这个消息(得到这个通知)(在报上看到……)我很高兴(振奋)(惊喜)。
5、so you’ve done it (gone and got married)(been promoted)!
好了，您终于完成了(去结婚了)(晋升了)!
6、so you and tom are engaged!
好，您和汤姆终于订婚了!
7、i congratulate you ...
祝贺您……
8、congratulations on ...
祝贺……
9、warm (sincere) congratulations ...
热烈地(衷心地)祝贺……
10、we were so excited (delighted) (thrilled) to hear (by the news) ...
我们如此兴奋地(高兴地)(激动地)获悉(从这一消息中获悉)……
11、congratulations and all good (best) wishes!
恭贺您并致以良好(最良好)的祝贺。
12、you have no idea what a thrill (kick) (great pleasure) i got when i heard ...
您可能不知道我听到这消息时是多么的激动(快乐)(高兴)……
13、accept my heartiest congratulations ...
请接受我最衷心的祝贺……
14、permit me to congratulate you ...
请允许我向您祝贺……
15、i am gladder than glad ...
我无比高兴地……
16、we want you to know how happy we were ...
告诉您，我们是多么高兴……
17、may i join in the chorus of congratulations ...
我希望一同向您祝贺……
18、may an old friend congratulate you ...
请让一位老朋友向您祝贺……
19、it gave me a great deal of pleasure to learn ...
我十分高兴的获悉……
20、it was delighted to learn ...
我高兴地得悉……
亲爱的先生：
贵方7月20日所供第1223 号**项下货物之款项80000 美元定于本月底结付。非常不幸，上星期我方仓库发生火灾，毁坏了一部分贵重货物。我们现在正向保险公司提出索赔，但在三四个星期之内，不可能会给予赔偿。在此之前，我方财务形势严峻，故此我们写信请求贵方同意我们推迟到9月底付款。
贵方知道我们一向能迅速与贵方结帐。这次我们被迫向贵方提出这个要求，实在抱歉。我们希望贵方能同意这个要求。若是如此，我们将永远记住贵方给予的帮助。
你真诚的xxx
Dear Mr. Huang,
This mail is to extend our sincere apology for the late payment of the loan from your company. We were supposed to make a payment of ￥ 100,000 with a 6% interest on it on the 7th of last month. Unfortunately, we have not been able to do so due to the financial crises, which resulted in the recent slow market and our dropping sales. However, we shall make the due payments in the coming month. The interest as well as the late payment fees of ￥ 5,000 would be paid along with the installment.
We sincerely thank you for all the cooperation and sympathy that you and your organization have extended.
Zhang Jun
尊敬的'黄先生：
我们借由此信为我方的**贷款向你方表示道歉。我们本应于上月7号偿清10万元的货款及6%的利息。但由于金融危机影响，市场疲软导致了我们的销售量下滑，我们未能偿付上述款项。但我们会在下月将其偿清贷款，利息及**金共计5千元。
感谢您和贵公司给予我们的同情和提供的合作。
英语邮件：关于预定酒店会议室的，如下，仅供参考：萊垍頭條
Dear Sir or Madam,條萊垍頭
Your Hotel promotion advertising attract my attention deeply recently, as we are preparing for reservation of conference room and equipment to company meeting need which will be hold in 1st June of next year.萊垍頭條
There will be thirty people to attend this meeting at that day, and schedule was arranged at 14:00-18:00 of 1st June,the projector is a must. After the meeting we need a ordinary cocktail lounge and please kindly supply some snack and beverage.垍頭條萊
Your prompt reply will be high appreciated!垍頭條萊
Thank you in advance!萊垍頭條
Best regards萊垍頭條
xxx萊垍頭條
尊敬的先生/**
我是达拉斯W/P电子公司的`**，将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便?
从周二，即9月29日，我将住在**的长城宾馆，直到周六，即10月4日，在那会有通知给我。如商讨日期不方便，请另外建议。
——商务英语邮件：贷款**的道歉3篇
I made an reservation for your hotel room through MYTOUR company, I plan to check in on June 12th, and check out on June 16th. Can you please confirm with me about my reservation?
By the way, could you please send me the room service menu via email?
thank you!
提前40-60天!
对于留学*来说，回国大概时间还是可以知道的。所以提前40-60天是最实惠。行话这个叫“垫舱”，为了保证上座率什么的，先出低价捞一批乘客的意思。就算没有便宜太多，但基本不会被坑。
那么问题来了，40-60天，到底是哪天便宜?这个，表示没法儿回答。因为一般航空公司先放一批票给旅行社。如果卖得好，第二批就会涨价，卖得不好就会跌。所以只能给你一个大概的时间段，剩下就是拼人品了…
至于临出发前一个礼拜内才买票的盆友，土豪走好不送。不过也会有“彩蛋”出现，一般是机票卖得不好有空位，或者遇到有人退票，就可能会以超低价放出特价票。但没有特殊情况，不建议冒这个风险哈。
I'm waiting for booking the tickets.萊垍頭條
Greetings!垍頭條萊
We four persons are going to spend 3 nights( From Jan 29th to Feb 1st) at your hotel, and four bedrooms needed(不知你的大床房的要求是什么，我就按美国普通的房间写的，如果不是，可用delux 或者 suite). So we would like to know how much it's going to take and if the breakfast indcluded, if not, please let me know the price as well. Thanks! 萊垍頭條
过年，请爸妈到***吃顿省心饭!
过年，到**就餐，多和爸妈说会话!
和和气气迎新年，团团圆圆聚“你们酒店的名字”
新春佳节年夜饭，欢欢喜喜在“你们酒店的名字”
原汤原味, 骨肉情深 ------- <徐记骨头馆>
干锅炖出千年味道, 瓦罐盛装岁月如烟------- 来<秦朝干锅>回归历史,再品沧桑.
听老船长轻轻讲述那关于海的故事...........-------<老船长海鲜府>
看你横行霸道,“兄弟”不得不吃 -------<兄弟海鲜世界>
这个季节,一切超值享受,将由吉祥开始! 吉祥酒店
饭菜誉满四方, 情意饱暖八面
探亲访友聚何处,深圳泮溪第一家! 泮溪酒家
到深圳,住新兴,驾车来,免费停,真实惠! 深圳新兴大酒店
乐于让顾客得到实惠! 深圳新兴大酒店
汇四海品味,聚五洲宾友!
你的工作你照顾，你的胃口我照顾。
过年一家团圆多是回家看爸妈的，可以打情感牌，而儿女回家，爸妈忙里忙外很辛苦，怎么能还让他们不好好过个年呢
XX年夜饭，家家共团圆!
xxx(酒店名)年夜饭------家的味道!
Thank you for your consolence. My illness had almost been cured. But because ofcarelessness, my illness gets worse. It is a difficult time for me to stay in hospital. I hope that Ican go back with you as soon as possible. A fall into a pit, a gain in your wit. I hope that youcan do excise yourselves everyday, don't stay in the office all day. Now I know that health isvery important. I hope that you all work happy everyday.
Wish you all the best!
感谢大家对我的慰问。本来病已经快好了。后来因为一次不小心又使病情加重了。在医院的日子真的不好受，很希望能够早点回去和大家一起工作。吃一堑，长一智。希望你以后要多锻炼一下身体，不要像我一样整天待在办公室不动。到现在我才知道，身体很重要。也祝大家工作愉快。
同意进口商的还价
Dear Sirs:
To Sincerely
拒绝进口商的还价
Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We must
ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.
We hope you will reconsider the offer.
正式提出订单
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.
We reserve the right of refusal of delivery and/or cancellation of the order after this date.
确认订单
客房预订协议模板
甲方：_________
乙方：_________
甲乙双方按照互惠互利的原则，就酒店客房预订业务达成以下协议：
一、价格体系
1．乙方向甲方提供房间价格如下：（单位：人民币元）
房间类型
宾馆价格
甲方团队价
甲方散客价
是否含早
门市价
前台优惠价
甲方协议价
可销售价格
备注：
（1）加床：_________元；中早：_________元；西早：_________元；
（2）为使甲方销售价格能始终等于或低于乙方现行门市优惠价格，乙方进行门市价格下调或推出优惠价格时，应及时提前通知甲方，同时签约价格根据下降比例作相应下调。
（3）当乙方客户入住酒店时，乙方按甲方传真所指定的价格直接向客人收取所有房费。
（4）以上价格均含酒店服务费。
二、预定形式
1．甲方在客人抵店前，甲方将客房预订通知单传真通知给乙方，乙方尽快按订单上的传真号码书面确认回传。遇销售部、预订部休息期间，甲方可直接向乙方总台预订客房。甲方同时发送传真至乙方指定的传真号码，待正常工作日，核实并签名回传确认备档。
2．预订取消：乙方_________点为正常保留时间，_________点以后甲方取消预订客房，以传真或电话通知乙方。
3．甲方客人退房时间为中午12：00，若客人要求延迟退房，乙方可视当天房态情况尽量满足甲方客人的要求。
4．当甲方客人直接向乙方要求续住时，乙方应以甲方原先的传真预定价格予以续住，并及时通知甲方。
5．如因乙方原因造成甲方客人不能顺利入住，乙方应负责免费给客人升级或在客人同意的情况下，将甲方安排至同星级以上且价格相同的'酒店，佣金应照常返还。
三、订房核对
双方订房核对采用如下方式进行：甲方于第二天上午将前一天的预订单汇总表以及已住店客人情况表发往乙方销售部，由乙方专人在预订单汇总表上填写客人入住房号、在已住店客人情况表上填写客人正确离店的日期并于当天下午回单甲方。
四、财务结算
1．凡经甲方销售的客房差价归甲方所得。
2．甲方在每月的5日前向乙方提供上月经订房核对后的客人入住详细资料。经双方核对后，差价部分由乙方在每月的15日前汇入甲方指定帐户，甲方向乙方开具发票。
3．当双方的间夜数有出入时，以乙方收银记录为准，如有跨月订房，记入下月。
4．为鼓励甲方大力推销乙方客房，另制定奖励措施如下：甲方季度订房超过_________间，乙方季度奖励_________元／间。
五、其他
1．本合同壹式两份，双方各执壹份。
2．本协议执行有效期至：_________年_________月_________日。协议双方不得单方面中止协议。
3．甲乙双方不得将本协议得条款向第三方公布。
4．本协议所有事宜以及操作程序，双方均有专人负责。
5．本合同未尽事宜可经双方协商解决，如双方对本合同的执行有争议而且无法协商解决，可向_________仲裁委员会申请仲裁。
甲方（盖章）：_________ 乙方（盖章）：_________
负责人（签字）：_______ 负责人（签字）：_______
_________年____月____日 _________年____月____日
预订酒店英语
（开房必备）
Dialogue A
a:Good Hotel. May I help you?
b:Good you got any vacancies for the nights of 12th and 'd like to make a reservation for the two nights
a:All right .Single or double-room?
b:Double-room please.
a: have a double -room available.
b:Is that with or without bath?
a:It's a room with shower and toilet ,sir.
b:That sounds fine. Is there an air conditioner?
a:Yes,but of course.
b:How much will it be for one night?
a:Let me double-room $800 per night.
b:Does that include breakfast?
a: includes a continental breakfast and a morning newspaper.
b:Do you accept VISA?
a:Yes, we do, what time will yo be arriving?
b:I should be there aroud 5:30 on the 12th.
a:Ok, sir ,Could I take your name and contact number, please?
Dear schoolmate,
I don’t know who you are, but I am really grateful to you. Yesterday, I lost my library card in the playground. I didn’t realize it until I got home after class. I was so upset, because it’s too bothersome to register another one. But today, when I got to school, the guard told me that someone picked my library card and gave it to him. I was so exciting to hear the news. You did not leave your name and I don’t know who you are. I am really appreciated for what you did.
Kelly
哪里有快乐哪里就是家的感觉。
请爸妈到***吃顿省心饭!
大年30来xxx欢欢喜喜过新年。
游客团圆就在今天，好饭就在**。
我把佳肴呈上，您为欢乐买单。
订一桌体检年夜饭，吃一颗健康定心丸。
您只需要召集家人，剩下的我来做。
三十晚上家圆国圆天下圆团团圆圆。
让你轻松无忧过大年，省事，省心，省时，不用为采购年货而忙碌，照样可以丰富开心过大年的捷径：年夜饭预订!幸福团圆家，美味团年饭，火热预定中! 温馨的团聚、享受家的感觉、敬请光临xx大酒店。
大奇忍不住好奇心，往下看起来——
亲爱的同学，你是否为学习不好而苦恼?你是否为考试分数的“贫困”而惭愧?现在好了，我们公司郑重推出“分数预订”业务!方法很简单，比如说你估计这次考试只能考90分，但你想考个满分给爸爸妈妈一个惊喜，怎么办呢?给我们写信!你写信告诉我们你所在的学校、班级，以及你想另外预订的10分，接下来，你就会如愿以偿!
当然，我们为你做这一切不是免费的，每一分需要一块钱。千万不要小气，这几块钱与爸爸妈妈得到的快乐相比，又算得了什么呢?
心动不如行动，同学，我们期待着你的来信!
幻想镇分数预订公司
“骗人的，”大奇一边说着，一边神差鬼使地把广告单叠好，放进了裤兜。
爸爸妈妈还没有下班，大奇就先写作业。可是他今天老是走神。
“如果真能预订分数……”大奇望着窗外出神，“唉，爸爸妈妈为我费了不少心，可是我……我再也不愿看见爸爸妈妈在家长会上抬不起头的样子了，我对不起他们。真的，如果能预订分数……”
大奇满脑子转来转去的就是“预订分数”四个字。自己跟自己斗争了半个小时，他终于在作业本上写起来——不是写作业，是写信。
分数预订公司的叔叔阿姨：你们好!
我是童话镇大猫路小学五·(2)班的李大奇，我看到了你们的广告。
不满(瞒)你说，我的成绩不好。我想主要的原因嘛……嗯，不是我不冲(聪)明，可能是我太贫(贪)玩了吧。我真的很想让爸爸妈妈高兴，所以一看到你们的广告，我就动心了。
过几天就要考语文了，我的语文成绩一直不好，特别是作文，一看到那些方格格我就头皮发马(麻)。我估计自己这次只能考个60分，所以我向你们预订30分，这样加起来不就是90分了吗?爸爸妈妈得知这个成绩，应该高兴得睡不着觉了吧?
这是我剩(省)吃捡(俭)用存下来的30块钱，全部给你们寄去。你们可不要扁(骗)我，因为扁(骗)人会变成小狗!
李大奇今天写
大奇封好信，按照广告上的说明填地址。填的时候他突然发现这个地址太怪了，就去问邮局的阿姨：“阿姨，我这样写地址对吗?”
阿姨接过信一看，地址是这样写的：
幻想镇没有街负38号 分数预订公司收
邮政编码是：000000
“我从没见过这么奇怪的地址!”邮局的阿姨扬起眉毛，“我不知道对方能不能收到。不过你可以投进邮筒试试，如果地址有错，你的信会盖上‘查无此人’的邮戳，完好无损地退回来。”
“那我就放心了，谢谢阿姨!”大奇把信投入邮筒。
接下来的几天，大奇在焦急的等待中度过。他的信没有退回，他半是高兴半是担心地考完了语文。老师的动作真快，第二天就把卷子改好了。
“这次考试，大家都发挥出了自己的水平，”王老师捧着卷子说，“特别是李大奇同学，他平时语文不好，但经过努力，这次考了95分!”
“哇，95分耶!”大家都象盯明星一样盯着大奇。
大奇得意极了，心想：嘿，预订分数还真灵!
王老师换了一种批评的口气，又说：“但是有的`同学可能是骄傲了，这次退步非常大。比如说刘佳佳同学，她平时都考90多，这次却考了62分!”
大家都看佳佳。大奇也望过去，只见佳佳低着头，脸蛋胀得通红。
“怪了，”大奇想，“佳佳这次是怎么了?”
卷子发下来了，同学们小声议论着，有的高兴有的泄气。大奇急不可耐地看自己的卷子：哇，好多地方的答案都换了，特别是作文!考试时怎么写的作文他都忘得差不多了，就记得脑子里想到什么句子，就稀里糊涂地往卷子上写。可是你再看看现在这篇作文：条理清晰，感情细腻，简直跟女孩子写的似的，怪不得得了高分!
“呜——!”刘佳佳突然哭起来，“王老师，王老师!”
“怎么了?”王老师快步走过去。
“这篇作文不是我写的!”佳佳指着自己的卷子说。
王老师怀疑地看了她一眼，仔细查看卷子。只见作文是这样写的——
记一件好人好事
那天，我正在借(街)心公园里早恋(练)，突然看见马跑(路)上飞来一两(辆)大卡车……
“这么多错别字，怎么会是我写的嘛!”佳佳委屈地说。
“确实奇怪，”王老师说，“可是，这的确是你的笔迹呀!”
佳佳看了一眼卷子，没办法地哭了。下课后大奇跑过去一看，失去的记忆马上回来，他知道佳佳的作文是谁写的了;同时，他也明白了，自己卷子上那篇清秀的作文，一定是佳佳写的!
放学回家后，大奇没有把卷子给爸爸妈妈看，而是飞快地冲进自己的小屋，摊开纸开始写信——
“分数预订公司”的叔叔阿姨，您好!
你们按照我的要求改变了我的考试分数，非常敢射(感谢)!
但是，拿到这个分数，我一点也高兴不起来。因为我并不知道，我加上去的分数，居然要从别人那里抠(扣)除!佳佳学习那么用功，才考62分;而我那么贫(贪)玩，却考了95分，这不公平!真的，我李大奇虽然贫(贪)玩，却不是个讨厌的自死(私)鬼!
现在，我心里非常的不安。过几天就是数学考试，我请求你们给佳佳加上30分!如果一分一块钱，那我还得付你们30元，可是我没钱了。怎么办呢?就请你们在我的成绩上抠(扣)去30分吧。这样，我就应该付你们负的30元，正好和佳佳的正30抵消，我就不用付钱了。
真的盼望你们能够满足我的原(愿)望。如果不能还给佳佳30分，这份愧疚的心情，也许会揪(纠)缠我一辈子!
我先射射(谢谢)您们了!
信发出去之后，没有退回。数学考试时，大奇答题特别认真，因为他知道，这里面有30分要还给可怜的佳佳呀!过一天，数学分数出来了：大奇考了51分，佳佳考了全班最高分：120分!
“太奇怪了!”班主任王老师说，“100分的卷子，佳佳居然能考120分!”
好多老师都跑来帮忙查卷子，可是查来查去、算来算去，佳佳就是120分!
佳佳激动得哭了。大奇躲在人群后看着，悄悄地松了一口气。
以后的日子里，大奇终于慢慢地收住了玩心，把精力用在了学习上。他的成绩缓慢但稳步地上升着，王老师还特意表扬了他。
大奇再也没有动过给“分数预订公司”写信的念头，“预订分数”的广告来了，大奇就把它扔进垃圾桶。如果这份广告出现在你的面前，你会怎么样呢?
取消订货
Dear Sirs: Oct. 2,
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our
buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
谅解迟运原因
Gentlemen: Oct. 2, 2001
货物损坏报告
Dear Sirs: Oct. 4, 2001
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was maged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.
Please send us replacements for the broken articles; we await your reply in due course.
拒绝承担损坏责任
Dear Sirs: Oct. 8, 2001
承担赔偿责任
Gentlemen: Oct. 8, 2001
催要逾期货款
Dear Sirs: Nov. 30, 2001
It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a
week.
To_ue_com
付清逾期货款
Dear Sirs: Oct. 3, 2001
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
Dear Sirs：
Thank you for your letter of 20 January 20__. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price appro_imately 10% lower than that quoted by us.
We accept what you say， but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you， we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your look forward to hearing from you.
Yours faithfully，
Tony Smith Chief Seller
为了更好地明确双方在合作当中的权利、义务关系，经双方友好协商，特订立本合同，以便共同遵守，进一步合作。
一、合作方式
二、合作有效期
从_________年_________月_________日至_________年_________月_________日止。
三、房间及房价（酒店也可自附房价表及相关说明）
甲方门市价
给乙方协议价
建议售价
标准间
四、订房确认
乙方得到客人订房信息即通过传真告知甲方，甲方则根据当天入住率确认后传真通知乙方。甲方的确认传真号为：_________；确认人为：_________。
如果甲方的客房出现满员或价格变动的情况，必须及时通知乙方。
五、入住、离店时间
入住、离店时间均为中午十二时。
六、付款方式
1、客人在离店时，其所发生的费用必须在前台付清。
2、以下佣金支付方式任选其一：□甲方向乙方提供协议价_________％的佣金。□甲方提供协议价（底价）和建议售价，两者之间的差额即为乙方佣金。
下面是一篇英文求职信邮件，一起来看看吧。
April 13,
. Box 36
Tsinghua University
Beijing, China 100084
Your advertisement for a Network Maintenance Engineer in the April 10 Student Daily interested me because the position that you described sounds exactly like the kind of job I am seeking.
According to the advertisement, your position requires top university, Bachelor or above in Computer Science or equivalent field and proficient in Windows and LINUX System. I feel that I am competent to meet the requirements. I will be graduating from Graduate School of Tsinghua University this year with a . degree. My studies have included courses in computer control and management and I designed a control simulation system developed with Microsoft Visual InterDev and SQL Server.
During my education, I have grasped the principals of my major and skills of practice. Not only have I passed CET-6, but more important I can communicate with others freely in English. My ability to write and speak English is out of question.
I would appreciate your time in reviewing my enclosed resume and if there is any additional information you require, please contact me. I would welcome an opportunity to meet with you for a personal interview.
With many thanks,
XXX
附：求职信细节技巧
商务英语 客房预订
1.惯用口语句子：
Good morning, Great Wall Hotel Reservation.
早上好，长城饭店预订处，
reservation n. 预订
酒店服务员在接电话时，除使用问候语句外，还应主动报出所在酒店名称及部门，以便对方知道打对了电话。
Can I help you?
= May I help you?
我能为您效劳吗?
Do you want to check in?
您要登记入住吗?
check in“登记入住”
We have single rooms, double rooms, suites and deluxe suites.
我们有单人间、双人间、套间和豪华套间。
suite n.套房
deluxe a. 豪华的
When do you need the room ?
您什么时候需要这间房?
When for, sir?
先生，您什么时间入住?
When will you be arriving?
您什么时间到?
When will you arrive?
您什么时候到?
How many nights will you be staying?
= How many nights do you plan to stay?
= For how many nights?
您将住几个晚上?
Would you like to have breakfast in the hotel?
= Will you have breakfast in the hotel?
您在饭店用早餐吗?
Could you give me your name, please?
请告诉我您的名字，好吗?
本句比“What's your name?”更加委婉、礼貌。
I'm sorry. There is no room available right now.
对不起，现在没有空房。
available a. 可获得的，可利用的
The room rate is 80 dollars a night plus service charge.
房价是每天80美元，服务费另加。
rate n. 价格，费率
这里的plus是介词，表达的意思是“加上…”。
There is a 10% discount for group reservations.
对于团体预订，我们提供1O%的折扣。
discount n. 折扣
2.实用对话
Taking a Room Reservation接受客户预订
Operator: Hello. Beijing Hotel.
接线员：您好，这里是北京饭店，
Subscriber: Hello. Do you have any rooms available tomorrow night?
预订者：你好，明天晚上你们还有空房吗?
Operator: Sure. How many rooms do you need?
接线员：有，您需要几个房间?
Subscriber: Just one.
预订者：只需要一个房间。
Operator: What kind of room?
接线员：您要什么样的房间?
Subscriber: I need a room with two double beds.
预订者：我要一间有两张双人床的房间。
Operator: Do you need a suite?
接线员：您需要套房吗?
Subscriber: I don't need a suite. I don't plan to be doing anything except sleeping in the room.
预订者：我不需要套房。我不打算在房间里做什么，只是睡觉。
Operator: Certainly, sir. And how many nights will you be staying?
接线员：当然可以，先生。您要住几个晚上?
Subscriber: I'll need it for six nights. Can you tell me what the check-outo time is?
预订者：我需要住6个晚上。你能告诉我结账退房时间是什么时候吗?
Operator: OK, I just need your name and credit card number to hold the room. Check-out time is usually before 2 pm on your
last day, sir.
接线员：好的。我需要留下您的姓名以及信用卡号码才可以给您订房间。先生，结账时间通常是在您住的最后一天的`下午两点前。
3.详细解说
1.“available”意为“可获得的，可利用的”，修饰名词时，通常放在名词后面，例如：There are plenty of jobs available in the
area.(这个地区有许多可供选择的工作。)
2.客房分类：single(room)(单人间)，double(room)(有一张双人床的双人间)，twin room/twin-bedded room(有两张单人床的双人房，亦称标准间)，suite(有一组房间的套房)。
3.“check-out”源于动词词组“check out”，在饭店英语中意为“结账离开”。
4.“pm”或“.”指中午至午夜的这段时间，与此相对的是“am”或“.”，指午夜至中午的这段时间。
1.乙方向甲方提供房间价格如下：（单位：人民币元）
1.甲方在客人抵店前，甲方将客房预订通知单传真通知给乙方，乙方尽快按订单上的.传真号码书面确认回传。遇销售部、预订部休息期间，甲方可直接向乙方总台预订客房。甲方同时发送传真至乙方指定的传真号码，待正常工作日，核实并签名回传确认备档。
2.预订取消：乙方_________点为正常保留时间，_________点以后甲方取消预订客房，以传真或电话通知乙方。
3.甲方客人退房时间为中午12：00，若客人要求延迟退房，乙方可视当天房态情况尽量满足甲方客人的要求。
4.当甲方客人直接向乙方要求续住时，乙方应以甲方原先的传真预定价格予以续住，并及时通知甲方。
5.如因乙方原因造成甲方客人不能顺利入住，乙方应负责免费给客人升级或在客人同意的情况下，将甲方安排至同星级以上且价格相同的酒店，佣金应照常返还。
1.凡经甲方销售的客房差价归甲方所得。
2.甲方在每月的5日前向乙方提供上月经订房核对后的客人入住详细资料。经双方核对后，差价部分由乙方在每月的15日前汇入甲方指定帐户，甲方向乙方开具发票。
3.当双方的间夜数有出入时，以乙方收银记录为准，如有跨月订房，记入下月。
4.为鼓励甲方大力推销乙方客房，另制定奖励措施如下：甲方季度订房超过_________间，乙方季度奖励_________元／间。
1.本合同壹式两份，双方各执壹份。
2.本协议执行有效期至：_________年_________月_________日。协议双方不得单方面中止协议。
3.甲乙双方不得将本协议得条款向第三方公布。
4.本协议所有事宜以及操作程序，双方均有专人负责。
5.本合同未尽事宜可经双方协商解决，如双方对本合同的执行有争议而且无法协商解决，可向_________仲裁委员会申请仲裁。
甲方（盖章）：_________乙方（盖章）：_________
负责人（签字）：_______负责人（签字）：_______
_________年____月____日_________年____月____日
最新酒店客房预订协议书
甲方：__________（以下简称甲方）
地址：__________________________
乙方：__________（以下简称乙方）
甲、乙双方按照互惠互利的原则，就酒店客房预订业务达成以下协议：
一、关于房型和房价
1.乙方向甲方提供房间价格如下：（单位：人民币）
房间类型：______________________
门市价：________________________
前台价 ：_______________________
底价：__________________________
会员价：________________________
是否含早茶：____________________
早餐类型：______________________
备注：加床：_______ 元 中早：_______ 元 西早：_______ 元 汇率：______ （以上价格含酒店服务费）
2.若乙方门市散客价格调整或推出特惠价格时，乙方应及时通知甲方；如乙方价格下降，则给予甲方的协议价格应根据下降比例作相应下调，以便使甲方销售价格始终低于乙方现行门市优惠价格。
3.若乙方给予订房公司的协议价格临时调整时未能提前三天书面或email通知甲方酒店业务部，乙方将允许甲方的预订客户在变价前预订的房间按原协议价格入住。
4.当甲方客户入住酒店时，乙方按甲方传真所指定的协议价格直接向客人收取所有房费。
二、关于客房预订
1.甲方免费为酒店进行客源招徕与必要的促销，乙方负责协调酒店销售部、预订部及前台，配合好甲方预订单的落实确认与到店客人的入住安排。
2.在非常情况下，乙方每天提供 间客房作为保留房供甲方预订，乙方应确保甲方在保留房数额内的订房，甲方将积极为乙方提供的保留房进行促销。
3.当乙方房量紧张时，乙方应提前通知甲方以便甲方能及时调整预订并向客户作出解释；对于紧急订房，在无法联系到乙方销售人员的情况下，甲方将直接发传真至乙方前台，由乙方前台按甲方传真内容先予以接待。
4.如因乙方原因造成甲方客人不能顺利入住，乙方应负责免费给客人升级或在客人同意的前提下，将甲方客人安排同星级且价格相同的酒店，佣金应照常返还。
5.甲方客人退房时间为中午12：00时，如客人要求延迟退房，乙方可视当天房态情况尽量满足甲方客人的要求。
6.当甲方客人直接向乙方要求延住时，乙方应要求客人及时通知甲方且必须通过甲方重新预订。如因特殊情况乙方可按甲方原先的传真预订价格先给客人续住，然后应通知甲方预订部补发延住预订单。
三、关于甲方订房夜审
甲方订房夜审有如下2种方式，乙方决定选择第_____项合作方式。
1.甲方于当天晚上24：00前后，以电话形式直接与酒店前_系。酒店应通知前台给予配合，正确告之甲方预订的客户是否到店、甲方客户入住房号、续住或提前离店的情况。
2.甲方于第二天上午将前一天的.预订单总表以及已住店客人情况表发往酒店销售部，由酒店专人在预订单汇总表上填写客人入住房号、在已住客人情况表上填写客人正确的离店日期并与当天下午回传甲方。
四、关于对帐、返佣及其它奖励措施
1.甲方在每月5日前向乙方提供上月经夜审后的甲方客人入住详细资料。经双方核对确认后，订房佣金由乙方在每月15日前汇入甲方指定的账号，并由甲方向乙方开具发票。如果乙方未能按时汇款，甲方向乙方收取每日1‰的滞纳金。
2.当双方的间夜数有出入时，以乙方收银记录为准，如有跨月的订房，计入下月。
3.为鼓励甲方大力推销乙方客房，乙方另制定奖励措施如下：
五、其它
1.本合同一式两份，双方各执一份，合同经签署后具有法律效应。
2.本协议执行有效期：________年________月________日至________年________月________日
3.甲、乙双方不得将本协议的条款向第三方公布。
4.本协议所有事宜以及操作程序，双方均由专人负责。
5.和约双方不得单方面擅自变更或终止本协议。
6.本合同未尽事宜可经双方协商解决，如双方对本合同的执行有争议且无法协商解决，双方同意将争议事项提交所在地仲裁委员会，按照仲裁委员会的仲裁规则进行裁决。
甲方：________________________
地址：________________________
电话：________________________
业务联系人：__________________
公司签署人： _________（盖章）乙方：________________________
传真：________________________
酒店签署人：__________（盖章）签署日期：____________________
签署地址：____________________
Dear Ms. Fu,
I would like you to know that I appreciate the help and support you gave to me when I was in junior high school. I enjoyed being taught by you immensely. You are an excellent teacher and inspired me to continue learning with an open and positive mind.
I would like to convey my heartfelt gratitude to you for teaching me what is responsibility. You helped me how to find the best place for myself and look for the personal values. I remember you gave me a book as a present of the Spring Festival. You are the first teacher who gave me a present which I was moved for a long time.
I would further say that you gave me so good memories that I wish I could go back to that time again. It was you who encouraged me to overcome obstacles. It was you who cared about my emotions. I appreciate all you have done for me, which meant so much to me. I hope that this letter brings my best wishes to you and I once again thank you for giving me those precious memories of my life, which I shall cherish forever.
Sincerely yours,
Yang
Dear John,
I am extremely sorry to hear that your illness, whichwe had thought could be better soon, has becomemore serious, thus you have to go into hospital. Letus hope that it will be for only a very short time, andthat you will soon be out and about again. Everybody here sends his best wishes to you for aquick recovery.
With kind regards,
Tom
亲爱的约翰：
听说你病了，我深感不安。原来我们还以为你的病情有所好转，事实上却反而加重，而不得不住进了医院。但愿这是短时间的，很快会恢复健康。这里每个人都祝愿你早日痊愈。
特此问候
I have received your mail. you said in the letter that you want me to book a double room with three meals preferred. I am very pleased to tell you that the room had been booked in Riverside, not far from our company. The total cost of the five days is 1,000 Yuan. If you still have time after your work, I expect to pay a visit to you.
Villain
我已经收到你的邮件，你在信上说希望我帮你预订一间双人房并且最好提供一日三餐。很高兴地告诉你，房间已经预订好了，就在离我们公司不远的晴川假日。五天的费用一共是1000元。如果你忙完工作后事情时间还比较充足的'话，我期待我们能见一面。
预订活动邀请函
尊敬的
您好!
过去的两年，我们用心构筑 商业平台，感谢您一直对我们的关注与支持!
浓情之季，我们倾情相邀广大商户聚首，共同见证 品牌折扣广场的诞生，为了我们能携手共进，共创美好未来，我们于 年 月 日上午 在 项目地盛情举办“ 预订活动”，届时将有丰富多彩的'内容，数量空前的“豪”礼，更有个免费 等您来赢取，我们期待您的光临!
让我们共同见证： 品牌折扣广场的辉煌;商户的光彩!
诚挚邀请
有限公司
预订二手房屋协议书
甲方：___________________
乙方：___________________
甲、乙双方本着自愿、公平和诚实信用的原则，经协商一致，就乙方预订甲方受托出售的二手房屋事宜，达成如下协议：
第一条预订房屋
1、该房屋坐落：________市________区________路_________号__________室
建筑面积：__________平方米，产权人：___________
2、产权及限制状况：
共有状况：_____________
抵押状况：___________
租赁状况：_________
其他限制状况：________
第二条预订条件
1、房屋总价：____________人民币_________________元;
2、付款方式：______________;
3、交房日期：_____________;
4、户口迁移：________________;
第三条预订期限
预订期限为本协议生效之日起__________天。乙方应于___________年______月_____日之前到甲方营业场所与房屋产权人签署《__市房屋买卖合同》。
第四条意向金条款
1、乙方同意签署本协议时。向甲方支付意向金人民币______________元，作为甲乙双方履行本协议规定的义务和承诺的担保。在乙方与房屋产权人签署《上海市房屋买卖合同》后，该意向金转为乙方购房款的`一部分;
2、在本协议第三条规定的预订期限内，除本条第3款规定的情形外，乙方拒绝按照本协议第二条确定的预订条件与房屋产权人签署《上海市房屋买卖合同》的，甲方有权没收乙方交付的意向金;房屋产权人拒绝按照本协议第二条确定的预订条件与乙方签署《上海市商品房买卖合同》，或者由于甲方向乙方隐瞒该房屋已存在抵押、出租、查封及其他对乙方购房决定产生影响的重要事实、导致乙方不能或不愿意购买该房屋的，甲方愿意向乙方承担双倍返还意向金的赔偿责任。
3、有下列情形之一，乙方拒绝签署《上海市房屋买卖合同》的，甲方应承担全额返还乙方已支付意向金的责任：
乙方与房屋产权人在签署《上海市房屋买卖合同》时，就本协议第二条预订条件以外的房屋买卖主要条款不能达一致的;
本协议签署后《上海市房屋买卖合同》签署前，由司法机关、行政机关依法限制该房屋房地产权利的。
第五条生效及其他
本协议一式_________份。甲乙双方各持________份，自甲、乙双方签章之日起生效。
甲方：________________乙方：_______________
经纪人：__________________
日期：____________日期：_____________
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