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商务英语面试对话
Dialogue 1
I: Are you a goal-oriented person?
A: Yes, I am. I always make a plan before I do anything.
I: Where do you want to be in 5 years?
A: I don? want to have a specific title. I just want to enjoy what I am doing.
I: That sounds very reasonable.
A: It? the most important thing to me.
I: If you are hired, how long do you plan to stay with us?
A: That obviously depends on how things go -- whether I? suited to the firm and the firm to me.
I: Tell me about some of your recent goals and what you do to achieve them.
A: I want to put my knowledge and experience to use in a challenging position. In order to achieve this goal, I just want to work step by step.
I: What is your long-range objective?
A: I haven? thought it over at all.
I: What do you think is the most important thing when looking for a job?
A: I think the most important thing is the interest in the job.
I: 你是一个有明确目标的人吗？
A: 是的，我是，在做每件事之前我都做一个计划。
I: 你在五年内希望做到什么位置？
A: 我并不想要什么特别的头衔，我只想做我喜欢做的事情。
I: 听起来非常有道理。
A: 这对我来说是最重要的。
I: 如果你被录用，计划在我们公司干多久？
A: 这当然依事情的发展而定，得看我和公司之间是否互相适合。
I: 能说说你的近期目标以及如何去实现它吗？
A: 我想把我的知识和经验运用到一个具有挑战性的'工作中，为了达到这个目标，我只想一步一步地踏实工作。
I: 你的长远目标是什么？
A: 我还没有认真考虑过。
I: 在找工作时，你认为什么最重要？
A: 我认为是对工作的兴趣。
Dialogue 2
I: Could you project what you would like to be doing five years from now?
A: As I have some administrative experience from my last job, I may use my organizational and planning skills in the future.
I: How do you plan to accomplish this?
A: By doing everything necessary and for further study.
I: How long would you like to stay with this company?
A: How long I will stay with the company depends on whether the company and I are satisfied with each other.
I: What do you think of this industry? outlook in five years？
A: I do believe this industry will be developed rapidly in 5 years time.
I: 你能设想一下五年后你在做些什么吗？
A: 因为我以前的工作积累了一些管理经验，我希望将来能运用我的组织和计划才能。
I: 你计划怎样来实现它呢？
A: 做任何需要做的事情以及继续深入学习。
I: 你打算在本公司干多长时间？
A: 我在贵公司干多长时间决定于我和公司之间是否互相满意。
I: 你认为五年内这个行业前景如何？
A: 我相信在这五年中，这个行业会迅猛发展的。
这是商务英语安排约会对话，一起来读一读吧。
Conversation 1
对话1
A：Good afternoon.
A:下午好。
B ： Hello. This is Jones. I'd like to speak to Mr. Chen.
B:你好。我是琼斯。我想找陈先生。
A： Speaking.
A:我就是。
B：I'd like to discuss the new order with you Would you like to have lunch together at Garden Hotel next Tuesday?
B:我想与你谈一下新订单的事。你下星期二可以和我在 花园酒店吃午饭吗?
A：Let me check my diary. Er_. I'm afraid I can't make Tuesday. I've got to go to Beijing for a conference. I’ll come back on Thursday.
A:让我查一下我的日程。嗯……，恐怕星期二不行。我 得去北京参加一个会议。我星期四回来。
B ：That's a pity. Does Friday suit you?
B:太遗憾了。星期五你有空吗?
A：Yeah, that would be fine. What time?
A:有，这样比较好。什么时间?
B :Is 12 o'clock convenient for you?
B:12点你方便吗?
A:Yeah，that’s fine. Next Friday at 12 at Garden Hotel. I’ll look forward to It.
A:好的，下星期五中午12点花园酒店，期待与你见面。
Conversation 2
对话2
A:I'd like to speak to Robert.
A:我想找罗伯特。
B： Speaking.
B:我就是。
A ： Hello, Robert. This is Frank. I'm coming to Guangzhou on the the 7th and I'd like to call in to discuss the project plan.
A:你好,罗伯特。我是福兰克，我打算7号去广州，到时 拜访你，讨论一下策划方案。
B：AII right. What time are you coming?
B:好的，你什么时候来?
A：Well,my flight leaves at 8 a. m.,and I’ll arrive at 10 a. m. Shall we say 11 o'clock?
A:嗯，我的飞机上午8点起飞，我大约10点钟到达，我们 约在11点怎么样?
B：Can we make it 11:30? A customer will come to the office at 11.
B:ll点半怎么样?因为有一个客户11点到我办公室。
A：Oh,yes. That's fine with me. Maybe we can have lunch together.
A:嗯，可以。这时间对我也很适合，也许我们可以一起用 午餐。
B ： Great. I'll see you on the 7th.
B:好的，那么7号见。
Dear Peter
How is it going
These days,I am really busy the final exam is always get nervous befor the exam .My parents want me to get better grades than now I have problem learning you give me some advice?I think you can always come up with I am looking forward to your letter.
yours,
xxxx
A:I have been waiting here in the conference room for ten minutes already, what time is the meeting start? where is anyone anyway?
B:Didn't you hear about that, our meeting was postponed until Friday.
A: What? the meeting was postponed? No one told me anything about it.
B: Did you get the memo?
A: What memo? They havn't any memo this whole week, I check my inbox every I havn't seen anything.
B: The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk.
A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things,but I always read all the memos go arround, they go directly to my inbox. Are you sure were send to whole office?
B: It should have got arround to every body, they also post a copy of the memo in the break room. Don't you ever look at meassages post on the bulletin board?
A: I'm usually too busy to take a bunch of cofee break by the watercooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it.
B. That's right, You will never know what your missing out of it if you don't read the memos.
A: Ms. Dorsen, I need to take a dictation for me,
B: Yes, sir;
A: They should go out intra office memorandum to all employee by this afternoon, are you ready?
B: Yes, sir, Go ahead.
A: Attention all staff:effective immediately, all office communication are restricted to email correspondance as official memos, the use of instance message porgram by employee during work hour are strictly prohibited.
B: Sir, Does this apply to intra office communication only or relate also restrict external communications?
A: It should apply to all communications. Not only in this office between employees, but also any outside communciations.
B: But sir, many employees use instance messaging to communcate with clients.
A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we?
B: This apply to internal and external communications.
A: Yes, any employee who persist using instance messaging, will first recieve a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policy maybe dirctly to the department of his.
B: Is that all?
A: Yes, please give this memo type out and distribute to all employees before 4:00 PM.
[商务英语情景口语对话]
Dear Ms. Leung
Order NT-20717
Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.
The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you.
We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.
Yours sincerely
Rob Subbaraman
Export Mangager
Iwould like to ask you a question. 我想问你一个问题。
Yes. Please do. 好，请说。
Would you care to answer my question on the warranty?你可以回答我有关保证的问题吗?
I do not know whether you care to answer right away.我不知道你是否愿意立即回答。
I have to raise some issues which may be embarrassing.我必须提出一些比较尴尬的问题。
Sorry, but could you kindly repeat what you just said?抱歉，你可以重复刚刚所说的吗?
It would help if you could try to speak a little slower.请你尽量放慢说话速度。
I will try. 我会试试看。
Could you please explain the premises of your argument in moredetail? 你能详细说明你们的论据吗?
It will help me understand the point you are trying to make.这会帮助我了解你们的重点。
We cannotproceed any further without receiving your thoughts with respect tothe manner of payment. 我们如果不了解你们对付款方式的意见，便不能进一步检讨。
Actually, my interest was directed more towards what particularmarkets you foresee for our product. 事实上，我关心的是贵公司对我们产品市场的考量。
We really need more specific information about your technology.我们需要与贵公司技术相关更专门的资讯。
Our project must proceed at a reasonably quick tempo. Surelyone month is ample time, isn't it? 这个计划必须尽速进行。一个月够了吧?
I will try, but no promises. 我会试试看，但是不敢保证。
I could not catch your question. Could you repeat it,please?我没听清楚不的问题，能重复一下吗?
You are welcome. 不客气。
The following answer is subject to official confirmation.以下的答案必须再经过正式确认才有效。
Let me give you an indication. 我可以提示一个想法。
Please remember this is not to be taken as final.请记得这不是最后的回答。
Let us imagine a hypothetical case where we disagree.让我们假设一个我们不同意的状况。
Just for argument's sake, suppose we disagree.为了讨论，假设我方不同意。
There is no such published information. 没有相关的出版资料。
Such data is confidential. 这样的资料为机密资料。
I am not sure such data does exist. 我不确定是否有这样的资料存在。
It would depend on what is on the list. 这要看列表内容。
We need them urgently. 我们急需这些资料。
All right. I will send the information on a piecemeal basis aswe acquire it. 好。我们收齐之后会立即寄给你。
I would like to talk to Mr. Liu. 我想和刘先生谈一谈。
May I speak to Mr. Johnson, please?请问我可以和约翰逊先生说话吗?
May Ispeak to your boss? 我可以你的老板说话吗?
Give me someone who can speak English. 给我能讲英语的人。
Is there anyone who can speak English? 请问有没有能讲英语的人?
I would like to talk with someone in charge. 我想请你们负责人讲话。
I would like to talk to your chief. 我想请你们主管讲话。
Let me talk to Mr. Wang. 我要请王先生讲话。
Can I speak to Mr. Li?我能请李先生讲话吗?
When is he expected to be back? 他什么时候回来?
Do you know when he will be back? 你知道他什么时候回来吗?
Can you tell me what time Mr. Chen will be back?你能否告诉我陈先生何时会回来?
Who isthis, please? 请问你是哪一位?
Who is calling, please? 请问你是谁?
May I have your name? 请问你姓名?
Whom are you calling? 你要找谁?
Will you please spell his name for me? 请你把他的名字拼给我好吗?
Please say it again. 请再说一遍。
Would you speak a little louder?
Will you speak up, please? 请你大声一点。
Will you speak more slowly? 请你说慢一点。
Mr. Wang is not in now.王先生现在不在此地。
He is notin now. 他现在不在这里。
He has not come in yet. 他还没有来。
He will be here in 30 minutes. 他将30分钟后到这。
He has gone home.他回家了。
He is in conference. 他正在开会。
May I take your message? 你需要留言吗?
May I have him call you back? 要我请他回你电话吗?
I am sorry Mr. Chen is unavailable, would you like to speak toanyone else? 抱歉陈先生不在，你要不要跟其他人讲话?
I will transfer this call to Mr. Chen.我把这个电话转给陈先生。
Would youhold the line, please, I will find out his number for you.请稍等，我将为你找他的号码。
I am sorry to keep you waiting. 真抱歉，让你久等了。
His extension number is 285. 他的分机号码是285。
He is speaking on another phone. 他正在接听别的电话。
Would you please take a message? 请你代我留话好吗?
Would you like to leave any message? 你要留什么话吗?
I would like to place a station-to-station call.我要打一个叫号电话。
I would like to place a person-to-person call. 我要打一个叫人电话。
I don't know how to do that. 我不知道该怎么打。
Will you accept the charge? 你愿意付电话费用吗?
Where is the telephone office? 电话局在什么地方?
Is therea public phone near here? 这附近有公用电话吗?
Do you have a coin for the phone? 你有打电话的硬币吗?
How do I call this number? 这个号码怎么打?
Do you have a phone book (directory)? 你有电话薄(目录)吗?
I would like to make a long distance call to Taibei.我想打个长途电话到台北去。
I want to make an overseas call to the United States?我想打个越洋长途到美国去。
How much is a call to the United States? 打美国的一个电话多少钱?
Will you please call me back? 请你给我回电话好吗?
May I use your telephone? 我可以用你的电话吗?
Someone is using the phone. 有人在用电话。
Do you have an extension? 你有分机吗?
We don't have an extension. 我们没有分机。
There is a phone booth in the corner. 在转角处有个电话亭。
It is a pay phone. 那是一个付费电话。
Whom do you want to call? 你要打电话给谁?
I want to make a local call. 我要打个市内电话。
What is the number? 号码是多少?
Call information for the number. 打查号台查询电话号码。
The phone seems to be out of order. 电话好像出故障了。
I tried several times to call, but there is no answer.我打了几次，但是没有人回答。
I’m going to dial the number. 我要打电话了。
The telephone is ringing. 电话铃响了。
No one is answering the phone..没有人接电话…
My friend phoned me at 10 . yesterday.昨天上午10点我的朋友给我打电话了。
The phone is busy. 电话占线。
Sorry to have kept you waiting. 抱歉使你久等了。
Who do you want to speak to?你想和谁讲?
What number are you calling? 你的电话号码是多少?
Operator, you gave me a wrong number. 总机，你给我接错号码了。
Where are you calling from? 你从哪儿打来的电话?
MasterOsifuEnglish为大家推介的商务英语口语100句，大家切记，学会了是自己的，一劳永逸。
A:Hello，Jack，good to see you again.
or to drop the whole idea of launching an own-brand product and focus on ODM production, as we always have. I'd like to hear your ideas on this now. Julie, what do you think?A。
你好，杰克，商务英语情景对话大全，很高兴再次见到你。
B:Hello，mark. How’s business?
你好，马克，商务英语口语对话模板，生意怎么样?
A:Oh，can’t complain.
噢，还不错。
B:Good. Jack，商务英语口语对话场景20篇，I’d like to introduce a colleague，nick. nick just joined us from CA，and he served for after you from now on.
好的，杰克，我给你介绍一位同事，尼克。尼克刚刚从CA公司来到我们公司工作，从现在起，他将为您服务。
C:Hello，Mr. Thomas.
您好，托马斯先生。
A:Hello!B;Hello,is Doris available?A:This is Doris ,. Who’s calling please?B:Hi, Doris, this is Mike calling from Parker’s Dentistry。
Market Research 市场调研 对话1：A: Your new task is to reach US $20 billion by the end of 2006. That’s a magnificent task. How can you make sure you will accomplish it。
A;Jack ，please. “Mr. Thomas” makes me sound old.
请叫我杰克吧，托马斯先生”听起来老气横秋的。
C:Fine，Jack. I’m nick. I look forward to working with you.
在商务英语的对话中常常会涉及工作的情况，所以对话中会出现How’s business?这样的询问句，表示对对方的问候和关心。
Dear Sir or Madam:
We know that you are e_porters of te_tile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
We are volume dealers in te_tiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.
商务英语对话进出口贸易
处理全球国际贸易(进口、出口)的世界组织是WTO(世界贸易组织).
In this conversation, Rocky Simons is the owner of a small company that manufactures recreational is having a telephone conversation with Jacques Riviera, owner of a seaside resort in another country.
Rocky: Good morning, Jacques. Nice talking to you ’s the weather in your part of the world?
Jacques: Couldn’t be better, , 29°, light breeze...
Rocky: Stop! I can’t take any , what can I do for you, Jacques?
Jacques: I need a couple of your SB speedboats to rent to guests. Can you give me a price quote?
Rocky: Let’s see... Uh, the list price is $6,500 . You’re a valued customer, so I’ll give you a 10% discount.
Jacques: That’s very reasonable. Do you have them in stock?
Rocky: Sure do! We set up new inventory3 controls last year, so we don’t have many backlogs4 any more.
Jacques: That’s good. The tourist season is just around the corner, so I need them pretty quick. What’s the earliest shipping5 date you can manage?
Rocky: They can be ready for shipment in 2-3 weeks.
Jacques: ’s the total CIF price, Rocky?
Rocky: Hang on ... The price will be $15,230 . to your usual port. Do we have a deal?
Jacques: You bet! Send me a fax with all the information, and I’ll send you my order right away. I’ll pay by irrevocable letter of credit, as usual. Same terms as always?
Rocky: Of course.
Jacques: Great! Nice doing business with you again, Rocky. Bye for now, and say hello to the family for me.
Rocky: Will do, and the same goes for me. Bye, Jacques.
协商 产品差异
Frank:What separates your product from the competition?
你们的产品与同类产品有何不同?
Lora:Our product features inventory tracking software,which continuously updates and tracks your inventory on a real-time basis.
我们的产品在跟踪库存的软件方面很有特色,它能不间断地,实时地更新并跟踪库存信息.
Frank:Is the software user-friendly?
软件使用起来方便吗?
Lora:Yes it is very easy to use and each system installation comes with a 3-day employee training seminar.
方便.使用非常简单,对于每个新安装的系统都配有三天的员工培训.
Frank:Is this training part of the package or will it cost extra?
培训费是已经算在整套产品价格里了,还是要另外收费?
Lora:Our quoted price includes the software system ,installation,3 day training seminar and ongoing are no hidden costs.
我们报价包括软件系统,安装,三天的培训以及日后的故障维修.没有隐藏的费用.
协商 付款方式
Frank:What are your terms of payment?
您要求的付款方式是什么?
Lora:Our terms are net 30.
三十天内付清货款.
Frank:What if we purchase an increased quantity?Can you give us better terms?
如果我们增加购买数量.能不能给我们更好的条件?
Lora:You would have to order in excess of 10,000 units to be eligible.
要是你们订10,000件以上,我们可以给你们更好的条件.
Frank:We do not have the space in our warehouse to store over 5,000 units.
我们的仓库最多只能放5,000件.
Lora:An option we can offer is two separate will house the inventory until you are ready for us to ship it to you.
有一个办法就是我们分两次送货.你们购买的货物可以暂时存放在我处直到你们要求我们送货的时候为止.
商务活动中，在印度发展生意有什么需要注意的事项?一起来看看吧。
印度是我们的产品没有涉猎到的市场。
India represents an untapped market for our product.
是我们进军印度市场的时候了。
It’s time to begin our business there.
找一个印度中介大有禅益。
It’s usually helpful to have an Indian intermediary.
为什么?
Why?
因为印度的官僚体制十分复杂，中介知道怎样在其中运作。
That’s because India’s bureaucracy is very intricate. An India intermediary knows how to maneuver within it.
这样一来，必要文件的签字盖章手续就好办多了。
So its easy to get the necessary papers signed and stamped, signed and stamped
在印度，“不’’这个字眼含有顶撞、反对的意思。如果你必须拒绝邀请，你最好说得含糊一些。
The word no has harsh implications in India. If you have to decline an invitation, you’d better give a vague answer.
是不是应该说“我会尽力而为”而不是“不行”?
Is it advisable to say “I'll try” rather than “No, I can’t. ”?
是的。在商务会谈开始前，一般会上茶款待来宾。
Yes. And most business discussions will not begin until tea is served.
我听说这时一般应该先拒绝一次，但到，第二次和第三次邀.
I heard that it is customary to refuse the first offer but to accept the second or third.
是的，但无论招待何种饮料，你都千万不要拒绝。
Yes. But do not refuse any beverage.
拒绝会被理解为侮辱。
That’ll only be perceived as insult.
对当地文化保持敏感真是很重要啊。
It’s important to keep sensitive to local culture.
Dear Ms. Zhang,
We have received your letter of May 18th, 2011, proposing the establishment of a business partnership. It sounds quite interesting. However, we have a long standing cooperation with BEC Company and have no intention to expand our business recently. We regret that we will not accept your proposal.
Thank you for your interest in our company.
Sincerely yours,
Zhu Tong
FGT Company
亲爱的张女士：
你们2011年5月18日的来信收到。你们关于建立合作伙伴关系的提议很有意思。但是，我们已经和BEC公司建立了长期合作的关系，目前并没有扩展业务的打算。所以很抱歉不能接受你们的提议。
感谢你们对我们公司的兴趣。
FGT公司
―― 柯克蒙先生，我已考虑过你昨天的报价了。我得指出你们的价格比 我们收到的其他报价高很多。
―― 可能显得高一点，但我们的产品质量要比其他供应商的好。你应该 考虑到这一点。
―― 这点我同意。那也是为什么我们喜欢和你们做生意。此次我们想下 订一个大订单，但你们要给我一个折扣，否则很难成交。
―― 既然如此，我们当然会给你们一个折扣。但你们要订购多少呢?
―― 八万套，折扣百分之二十。
―― 我恐怕不能同意给这么高的折扣。给这样一个折扣，我们就无利可图了。我们最高给百分之十。
―― 柯克蒙先生，手头有这么大一个订单，你都不必再担心了。你们都 不必接新订单了。好好想一想吧，我们都是老朋友了。
―― 考虑到我们长期的贸易关系，我们才给你百分之十的特别折扣。你 知道，我们是在平等互利的基础上做交易的。
―― 是的，我们也希望在互利的基础上做交易。但是，这么大一笔订 单，百分之十的折扣是不够的。
―― 只有对十分特殊的客户，我们才给予百分之十的折扣。另外，这一 产品的价格日趋上升，需求旺盛。
―― 是的，我知道目前市场的趋势。不管怎样，我们互让一下，给百分之十五怎么样?
―― 你真是个名副其实的商人。好吧，我同意给百分之十五的折扣，但你得订购十万套才行。
―― 好，我接受。
Dear Ms. Schaeffer:
In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey.
Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on next year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your next order with us.
Could you please send back the survey with your comments on it before next Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you.
Sandy Fei
Customer Service Manager
这是商务英语新产品推荐对话，一起来学一学吧。
新产品推荐英语对话
林先生:These are our new models.
李小姐:What are their strong points?
林先生:There's a lot to be said for them. In the first place,they are more durable than any similar ones on the market.
李小姐:Why does it take longer to wear out than the others?
林先生:The yarn is carefully selected for quality and woven very tightly in this fabric.
李小姐:Can you leave these samples with us?
林先生:How long do you want to keep them?
李小姐:About three days.
林先生:That's all right.
英语对话中文大意：
这些是我们的新产品.
有什么优点?
优点很多.首先.它们比市场上任何类似产品更耐用.
为什么它比其他产品耐用呢?
这纱的质量是经过精心挑选的.而且质地织得很紧密.
可以把样品留下来吗?
你要留多久?
大约三天.
好吧.
英语知识点：
the first place,they are more durable than any similar ones on the market.
这里in the first place 需要仔细研究下.它出现在这里的意思同“To begin with; earlier; first; at the start...”,就是“首先,第一”的意思.
In the first place, we should solve this problem.
首先,我们应该解决这个问题.
但是它更常见的一种意思是“究竟,到底,当初”, 用于句尾,谈论某事为何或是否应该做. (used at the end of a sentence to talk about why something was done or whether it should have been done or not).
I still don't understand why you chose that name in the first place. 我仍不明白,你究竟为什么取了这么个名字.
I should never have taken that job in the first place. 我当初就不该接受那份工作.
形容物品是否耐用,持久就用“durable”.
durable plastics 耐用塑料
does it take longer to wear out than the others?
“Wear out”特指物品经过长期使用而损坏,磨损.也可以及物,那就是将某物磨损的意思.
He wore out two pairs of shoes last year. 去年他穿坏了两双鞋.
Cheap shoes soon wear out. 便宜的鞋子不耐穿.
大家要特别注意下,wear sb out就是使人厌烦,精疲力竭的意思.
The kids have totally worn me out. 孩子们简直把我烦透了.
You'll wear yourself out if you carry on working so hard. 你要是继续这样拼命工作,身体会吃不消的.
We acknowledge receipt of your letter dated on May 18th, 2011. We are interested in your proposal that we establish a business partnership. We want to know more about your company, so we are considering sending a delegation to visit your company. We will inform you of the number of the delegation members and the date of their arrival in advance.
你们2011年5月18日的来信收到。我们对于你们建立合作伙伴关系的提议很感兴趣。我们想要更加详细地了解贵公司，正在考虑派遣代表团访问贵公司。我们将会提前告知你们有关代表团的人数和抵达日期的情况。
下面是关于职业装的商务英语情景对话，来看下吧!
你穿这身西装看起来很职业。
You look very professional in this suit.
公司规定穿西装打领带。
The company regulates that men should wear a suit and tie.
你习惯吗?
Do you get used to it?
公司的规定可不能讨价还价啊
Company policy is not negotiable. Company policy should be adhered to.
可以理解。这事关公司形象。
I appreciate it. It is related to company image.
你上班怎样着装?
How do you dress for work?
我们公司允许着休闲装。
Casual attire is acceptable in our company. * Casual Fridays is allowed in our company.
那你为什么还穿这套长裤西服装?
Why are you in this pant suit ?
我今晚要出席商务晚宴。
I'll attend our business dinner .
A: the company is selecting three employees to attend the marketing seminar next month. Did you put your name in for it?
B: no, I don't really care too much for seminars…I find them to be either boring ot useless. I mean, how much can you really learn in one afternoon?
A: it's not just about the things that you learn, you know...seminars are a really great opportunity to mingle and network with professionals in our industry from all over the nation. You can learn a few things, but more importantly, you rub shoulders with the business leaders and make contacts that could lead to potential sales or patnerships in the future. The social mixers are always more important than the seminars anyway.
B: I'm still not too jazzed about going…I feel kind of awkward in those cocktail party situations.
A: well, what if I told you the seminar is going to be held in Hawaii? Does that perk your interest?
B: now you're talking.
公司准备挑选3名员工继续参加这个月举行的一个市场销售研讨会.你报名了吗?
没有,我实在对研讨会没有大多的兴趣…我觉得研讨会不是没意思就是没有用.我的意思是,一个下午的时间你能真正学到多少东西?
你知道,这不仅是你学东西的问题…研讨会真的是个很好的机会,能结交,联络全国各地我们本行业的专业人士.你能学到不少东西,而更重要的是你能接触那些企业领导,而且能建立联系,而这些在将来很可能会有助于打开产品销路或建立合作关系.不管怎样,联谊会总比研讨会更重要.
我还是对参加会议不感兴趣…我觉得在那些鸡尾酒会的场合里有点儿不舒服.
好了,那如果我告诉你研讨会要在夏威夷召开,你会怎么看?这会让你打起精神吗?
你这算是说对了!
Mingle: to move among people and talk to them, especially at a social event (尤指在社交场所)相交往,混杂其中
The princess was not recognized and mingled freely with the crowds.
公主没有人认出,随意混杂在人群之中.
If you'll excuse me, I must go and mingle(= talk to other guests).
对不起,我得去和其他客人聊聊.
Potential: that can develop into something or be developed in the future 潜在的;可能的
potential customers
潜在的客户
a potential source of conflict
潜在的冲突根源
the potential benefits of European integration
欧洲一体化可能带来的益处
a potential prime minister
未来的首相
First we need to identify actual and potential problems.
首先,我们需要弄清实际的问题和潜在的问题.
Marriage should be an equal partnership.
婚姻应当是平等的伴侣关系。
the school's partnership with parents
学校与家长的合作
a partnership between the United States and Europe
美国与欧洲的合作
[商务英语情景对话]
A： Mr. Kirkman， I've considered the offer you made me yesterday. I must point out that your price is much higher than other offers we've received.
B： Well， it may appear a little higher， but the quality of our products is much better than that of other suppliers. You must take this into consideration.
A： I agree with you on this point. That's why we like doing business with you. This time I intend to place a large order but business is almost impossible unless you give me a discount.
B： If so， we'll certainly give you a discount. But how large is the order you intend to place with us?
A： 80，000 sets with a discount rate of 20%.
B： I am afraid I can not agree to such a big discount. Such a discount won't leave us anything. Our maximum is 10%.
A： Oh， Mr. Kirkman， you see， with such a large order on hand， you needn't worry anymore. You don't have to take in new orders. Think it over. We are old friends.
B： Considering the long-standing business relationship between us， we shall grant you a special discount of 10%. As you know， we do business on the basis of equality and mutual benefit.
A： Yes， I also hope we do business on mutually beneficial basis. But 10% discount is not enough for such a big order.
B： Only for very special customers do we allow them a rate of 10% discount. Besides， the price of this product tends to go up. There is a heavy demand for it.
A： Yes， I know the present tendency. Anyhow， let's meet each other halfway， how about 15%?
B： You are a real businesswoman! All right， I agree to give you a 15% discount provided you order 100，000 sets.
A： Ok， I accept.
tanxiaoj:I'd like to arrange a meeting for some business .Do you have a conference room we could use?我想举行一商务会议，有这样的会议室吗?Receptionist:Certainly,Sir。
A:Good morning. AAC Company.
早上好!这里是AAC公司。
B:Good morning. Could I speak to Mrs. Li，please?
在这一对话中,Tanya Nichols是一家冰淇淋制造公司的业主,她正在和他的营销经理Carla Hutchison谈论一种新产品的营销策略。 Tanya: Carla,你对我们新的冰激凌三明治有什么营销计划吗? Carla: 是的我有。经过SWOT分析。
早上好!请叫李小姐接电话。
他正和另外一个国家一家海滨度假地的业主jacques riviera在电话里交谈。rocky: 早上好，jacques，很高兴又和你谈话。你们那儿的天气怎么样?jacques: 再好不过了，rocky。晴朗，29度，微风……rocky: 别说了!我受不了了。
A:Yes. Hold the line，please… Hello，商务英语电话留言范文，I’m afraid Mrs. Li is completely snowed under at present.
Sorry Kelly(对方名字)，I just have some urgent stuffs here. Can I call you back in 5 minutes?如果你不想继续讲了，这样说：Sorry Kelly(对方名字)，I need to handle some other things here。
好的，请稍等……喂，李小姐现在很忙，可能无法接电话。
B: Ok. Could you ask him to call me back?
好吧，你能叫她给我回个电话吗?
A：Yes. What’s your name，please?
可以，请问您贵姓?
B:My name is lily，and the number is 4008891618.
A: SELLER B: BUYER A：Good morning, Mr. B, Glad to meet you B: Good morning, Mr. A. It's very nice to see you in person A: How are things going?B: Everything is 。
我叫莉莉，我的电话是4008891618。
A:Ok，I’ll give Mrs. Li the message.
好的，我会转告李小姐的。
通过这三个例子我们简单的了解到商务英语的对话规则，在商务对话中无论英语还是中文都要求用礼貌用语。多使用“请”这样的字眼，让人听起来舒服一些。问候语也是交流的关键，学会用问候语开头能让人感到被尊重和关心。但我们麻烦别人的时候也要记得道谢，不仅如此商务英语讨论的话题都是跟工作有关的，常常会再对话中提及工作情况。
以上就是为大家整理的商务英语对话范文大全，希望能够对大家有所帮助。掌握了商务英语对话范文，大家还要在学习的道路上不断积累，直至商务英语成为我们生活中不可分割的一部分。
Dear Mr. Sun：
We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.
On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.
Very truly yours.
Oscar Olender
Executive Chairman
Attachment
以下是商务英语邀请客户的对话，一起来学一学吧。
A:Hi,Mr. Wang. Do you feel like going boating with me?
A：王先生，你好，你愿意跟我去划船吗?
B : Sounds interesting, I haven't gone boating for some time now. and what time?
B：好极了!我已有好长一段时间没有去划船了。什么时 候去?
A:How about tomorrow afternoon?
A：明天下午如何?
B:Sure. Where shall I meet you?
B：好的。我们在哪里见面?
A:At the gate of the park.
A：公园门口。
B:Great. I look forward to meeting you.
B：太好了。期待着见你。
A:See you then.
A：到时见。
B:See you.
B：再见。
A:Mr. Black? I'm from the Pacific Mechanical Company.
A：您是布莱克先生吧?我是太平洋机械公司来的。
B:Oh, yes. Step inside,will you? I'll give you an idea of what business I want to take up with you. Take a seat. We can go into details later.
B：噢，是的。请进来好吗?我将告诉你一个可以和贵公 司成交的生意的构想。请坐，让我们仔细地谈谈。
A:Thank you.
A：谢谢。
B:Our speciality back in South Africa is wholesale supplying of screws, bolts, nuts, pins, studs, and that kind of things.
B：我们在南非，是专门批发的，供应的项目有螺钉、螺栓、螺母、销钉、键、饰针等，诸如此类的东西。
A:For wood or for metal?
A：是木制的还是金属制的?
B:For both. Now, do you make machines for producing such things?
B：两种都有。你们有没有生产这类东西的机器?
A : Yes, we have a showroom not far away from here,Mr. Black. Are you free now?
A：有，我们在离此不远的地方有个展示间，布菜克先生，您现在有空吗?
B:Yes,quite free until noon.
B：有空，中午以前都有空。
A:Fine. Then,shall we go right away? I have a car outside.
A：那好，我们马上去，好吗?我的车子在外面。
B :Have you? That's splendid. Just let me get my things together. I won't keep you long.
B：是吗?那太好了。请让我整理一下东西。不会让你等 太久的。
A:Take your time,sir. I can wait.
A：先生，请慢慢来，我可以等的。
HR _: Welcome to the company. We are conducting a survey of new employees to find out what influenced them to choose our company.
欢迎加盟本公司。我们正在对新员工进行调查，看看你们为什么选择本公司。
New Employee: That's easy. It was your office ergonomics that decided me.
很简单。你们办公场所的益生学设计吸引了我。
HR _: You're kidding! Something as simple as that?
你开玩笑吧!就这么简单?
New Employee: Yes. It is very important to me. My mother worked in offices for twenty years, and she finally had carpal tunnel syndrome. I have been reading about repetitive stress injuries, and I know that the office setup is very important.
是的。对我来说，这很重要。我的母亲做了二十多年的办公室工作，最后得了腕管综合症。我一直在阅读有关肢体机械性劳损的文章，了解到办公设备的布置安排非常重要。
HR _: Yes, there has been a lot of research into RSI's. Something so simple as proper chair height can prevent injuries. Tell me, did anything else influence your decision?
是的，人们已经对机械性劳损进行了深入研究。简简单单调整一下椅子的高低就可以避免劳损。告诉我，你选择本公司还有其他方面的原因吗?
New Employee: Yes, I noticed that you have professional training and team-building days. I like the idea of working for a company that invests in its staff.
有。我注意到，公司有专门的职业培训和团队建设。我愿意在舍得在员工身上投资的公司工作。
HR _: Well, welcome to the team.
欢迎加入我们这个团队。
ergonomics工效设计、益生学设计。为了人的健康对工作环境和工具进行改进的学科。
epetitive stress injuries机械性劳损，此处的意思是不断地劳损最后赞成的伤残
team-building 团队建设
professional training 职业培训
下面是商务英语预定货物情景对话，一起来看看吧。
A:We like your product, and are interested in placing an order with you as soon as possible.
A:我们很喜欢贵公司的产品，想要尽快向你们订货。
B： Well, we can proceed with the order until after the Christmas holidays. Our factories will be closed for another week.
B:呃,恐怕要等到过完圣诞节以后，我们才能开始接订 单。我们工厂要多休一个星期。
A：That's all right. We will send you a purchase order in one week. I hope you will be able to take care of it.
A:行! 一个星期之内我会寄订货单给你。希望你们能够 加以处理。
B：No problem. Once we get your purchase order, we will begin the execution of the order right away.
B:保证没问题。我们一接到您的订单，就会立即开始生产。
A：Thanks. We need the products in less than one month, because we have a big deal with another company. By the way, will payment against delivery be OK?
A:非常感谢。我们因为和一家公司有一笔大生意，所以 必须在不到一个月之内就拿到货。对了!交货时再付 款可以吗?
B：That will be fine. And I can promise you that you'll get the goods about two weeks after we get your purchase order.
B:可以。而且我可以保证收到订单后约两个星期，你们 就可以取货了。
A:We will carry out the order when the purchase order gets here.
A:你们的订单一到,我们就会进行生产。
B：Good. And because this is our initial order, and your products is so new, we would like to make a deal with you.
B:很好。但是因为这是初次订货，而且你们的产品又这 么新,我们想另外再跟贵公司商量一下。
A： Well, actually in most cases we don't talk about special deals, but since this one is so new I will listen to what you have to say.
A:嗯，事实上我们通常是不再谈优惠条件的，不过既然这 是新产品，我就洗耳恭听。
B：We want to make this a trial order. If we can sell all the products in two months,we will pay for them;if not, we will send them back to you.
B:我们想用试订的方式。如果所有的产品能在两个月内 卖完，我们就付钱;如果卖不掉，我们就退货。
A:I can't agree to that. My company will have to pay for both sending them and bringing them back.
A:这个我不能同意，因为我们公司得花钱送货，又得花钱 把退货运回来。
B：We promise that if the products are sold out in two months, we will place a repeat order right away, at the same quality.
B:我保证如果所有的货能在两个月之内卖完，我们会立 刻购同样数量产品。
A:OK,I agree. But the repeat order can't have the same terms.
A:好吧!不过,下次的订单可没有同样的条件。
Miss Wu: OK,why did you choose your major,Miss Wei? Miss Wei: Because I am interested in it and I think it’s suitable for my felt that it would prepare me for a career in a company.
Miss Fan: Which classes in your major did you like best and tell me reasons, Miss Zhou?
Miss Zhou: I like business course improved my spoken English and I can communicate with foreigners in English very well.
Miss Lin: Why are you interested in this company,Miss Zhang?
Miss Zhang: I think working in this company would provide me with a good opportunity to make fully use of my knowledge and display my ability to the fullest. I really appreciate to opportunity to develop my career in a big company like yours. Miss Wu: Tell me if you have a good command of Chinese.
Miss Chen: I won a second place in a citywide speech contest, so I am sure that I can communicate with others fluently and clearly in Chinese.
Miss Fan: Would you describe yourself as extroverted or more introverted?
Miss Zhou: I am extroverted in the work but introverted in my life. I like cooperating with others and getting the job done by working together.
Miss Wu:As you can see, we offer two positions of front desk agent. How does your work experience relate to this job?Answer the question in turn. Miss Wei: Well，there aren’t many people who haveworked for Bank Of worked in the administrative department for seven my responsibilities are communicating with clients，keeping files, arranging meetings and so on. Miss Chen: As a trainee,I’m lucky that I have worked in agricultural bank of china for 8 months as a project clerk. I am responsible for examining and verifying clients’ check, inputting clients’ personal information and registering relevant volume and daily error rate. Miss Zhang: 经历 可以写你实习的经历
Miss Zhou: I am lucky that I have worked in the sixth professional skill appraisal. I learned a lot from the internship,such as interpersonal skills. Miss Lin: Why did you leave your last job?
Miss Zhang: I hope to get an offer of suitable position .I feel there is no room for advancement. Miss Wu: How would your colleagues describe you? Miss Wei: Steadfast,stubborn,struggling and a little
Miss Fan: Why should we hire you?
Miss Zhou:I feel I can make some positive contribution to your company.
Miss Lin: What makes you think you would be a success in this position?
Miss Chen: My vocational college training combined with my experience obtained in the internship should qualify me for this believe I will succeed.
Miss Fan: OK,do you have any questions?
Miss Zhang: Yes, I’d like to know about the issue of salary.
Miss Fan: Well, the start salary for front desk agent in the company is RMB 3000per month,and a raise is given after three months according to your performance.
Miss Zhou: How are pay rises and promotion conducted?
Miss Lin: They are based completely on the actual performance.
Miss Wei: I want to know about the issue of welfare. Miss Lin: OK, we provide benefits such as annual bonus,three-week paid vacation a year,and health insurance.
Miss Chen: What extent will the company provide for medical care?
Miss Wu:We have a company clinic for first consultations which is free for all employees and their families. Any major operations will be paid in part by our company.
Miss Wu:Any problem?
Miss Chen: Well,that’s all for our you.
[商务英语面试常用对话口语]
在这则对话中，Rocky Simons 是一家制造休闲快艇小公司的业主。他正和另外一个国家一家海滨度假地的业主Jacques Riviera在电话里交谈。
Rocky: 早上好，Jacques，很高兴又和你谈话。你们那儿的天气怎么样?
Jacques: 再好不过了，Rocky。晴朗，29度，微风……
Rocky: 别说了!我受不了了。我能为你做什么吗，
Jacques: 我需要两只你们生产的SB快艇租给游客。你能给我个报价吗?
Rocky: 让我想想……呃，报价单上是6,500美元。您是我们的一个重要客户，我会给你10%的折扣。
Jacques:那很合理。你们有现货吗?
Rocky: 当然有!我们去年建立了新的存货控制系统，所以我们不再有很多的积压订单。
Jacques:那很好。旅游旺季就要到了，所以我很快就需要它们。您最早的发货日期是什么时候?
Rocky: 可以在2-3周内准备好装船。
Jacques: 棒极了。到岸价格是多少，Rocky?
Rocky: 稍等……价格是15,230美元，到原先的港口。成交吗?
Jacques: 当然!给我发一份所有相关信息的传真，我会立即下订单。我会按惯例以不可撤销信用单方式付款。按照一惯的条款吗?
Rocky: 当然。
Jacques: 好极了!很高兴再次和你做生意，Rocky。那再见了，带我问你家人好。
Rocky: 我会的，也带我问侯你家人。再见，Jacques.
扩展：商务报盘的英语词汇与句子
We're willing to make you a firm offer at this price.
我们愿意以此价格为你报实盘。
We can offer you a quotation1 based upon the international market.
我们可以按国际市场价格给您报价。
We'll let you have the official offer next Monday.
下星期就给您正式报盘。
I come to hear about your offer for fertilizers.
我来听听你们有关化肥的报盘。
My offer was based on reasonable profit, not on wild speculations2.
我的报价以合理利润为依据，不是漫天要价。
No other buyers have bid higher than this price.
没有别的买主的出价高于此价。
We can't accept your offer unless the price is reduced by 5%.
除非你们减价5%，否则我们无法接受报盘。
I'm afraid I don't find your price competitive at all.
我看你们的报价毫无任何竞争性。
Let me make you a special offer.
好吧，我给你一个特别优惠价。
We'll give you the preference of our offer.
我们将优先向你们报盘。
This offer is based on an expanding market and is competitive.
此报盘着眼于扩大销路而且很有竞争性。
The offer holds good until 5 o'clock . June 23, 2000, Beijing time.
报价有效期到6月22日下午5点，北京时间。
All prices in the price lists are subject to our confirmation3.
报价单中所有价格以我方确认为准。
Our offers are for 3 days.
我们的报盘三天有效。
I'm afraid the quotation is unacceptable.
恐怕你方的报价不能接受。
We cannot make any headway with your offer.
你们的报盘未得任何进展。
We prefer to withhold4 quotation for a time.
我们宁愿暂停报盘。
Buyers do not welcome offers made at wide intervals5.
买主不欢迎报盘间隔太久。
Now we look forward to replying to our offer in the form of counter-offer.
现在我们希望你们能以还盘的形式对我方报盘予以答复。
Your price is too high to interest buyers in counter-offer.
你的价格太高，买方没有兴趣还盘。
We can offer you a quotation based upon the international market.
Dear Jimmy,
In order to strengthen economic relations and promote friendship between us, I'd like to invite you for a meeting with our general manager Zhang Zheng if you feel convenient.
As the 15th International Books Trade Fair will be held in Beijing Modern International Exhibition Center from March 20th to 25th, 2011, we think you might be paying a visit to the exhibition. As the name suggests, it has been a fair for international famous books since 2000, which is also regarded as the “representative books fair” in China. If you come, we would like to invite you for a meeting with our general manager at the Garden Hotel, on March 19th to discuss business potential expansion between us. Our general manager wishes to have the opportunity for a meeting with you and to show you around our workshop, thus consolidating friendly business relations.
We will appreciate your confirmation of availability at your earliest convenience.
Yours sincerely,
下面的商务对话都是在商务实际交流中常见的，来看看这些对话的关键词组吧。
month of Sundays 很久，很长时间
一个月有28日至31日，“一个月的星期日”就意味着连续三十个星期。另一种解释是：一星期有七天，“一个月的星期日”可能意味着四个星期。总之，这个成语喻指“很长的时间”。例：He could easily haverevenged himself by giving me a kick with heavy shoes on the head or the loins that would havespoiled my running for a month of Sundays.(他若要报仇，那很容易，只要用其沉重的靴尖向我头部或腰部一踢，就可使我长时间不能行走。)
A: How about this work? 这个工作怎样?
B: I think it will take me a month of Sundays to finish. 我想得花很长时间才能完成它。
A: You will have a long time to be very busy, right? 你又会忙一段时间了，是吗?
B: Yeah. To be very tired, too. 就是，也会很累。
A: In some way, it is good for us because we can learn lots of things from it. 在某种程度上，这对我们有好处，因为我们能从中学到很多东西。
red carpet welcome 隆重的欢迎
在欢迎接贵宾时，人们通常都会在路上铺红地毯，因此铺了红地毯的欢迎就很隆重了。
A: How can they be so cold to me? 他们怎么能对我这么冷淡!
B: Then what are you expecting? A red carpet welcome? 那你还想怎么着?让他们列队欢迎你?
A: Not exactly, but at least they should be friendly to me. 倒也不是，至少他们得对我友好一点儿吧。
B: Don’t take it too much to heart. You will find them very helpful when you need them. 别太放在心上。你会发现用得着他们的时候他们还是挺帮忙的。
leap in the dark 冒险举动
leap的意思是“跳，跳跃”。在黑暗中跳跃确实是一种冒险的举动，因此该词组引申为“瞎闯，冒险举动”。例如： His move to America was a leap in the dark.(他迁居美洲是件冒险的事。)
A: Are you sure you can make profits out of the investment? 你确信这次投资一定能获利吗?
B: I am not sure. It’s only a leap in the dark. 我也没有把握。这只是一次冒险。
A: And it’s the only chance for you to lead your company out of difficulties, isn’t it? 而且这也是你带领公司走出困境的唯一的机会，是吗?
B: Yeah. So I have to have a try. 是的。所以我必须一试。
going concern 赢利企业
concern 在该习语中作名词，意思是“商行，企业”;go指“上涨。增涨”。A going concern是指活跃或繁荣的企业或机构等，意即“赢利企业，正在前进的企业“。
A: What’s your overseas branch factory going? 你海外的分厂进展如何?
B: Not very good at first. It has been two yearsbefore it becomes a going concern. 开始不太理想，直到两年以后才开始赢利。
A: Once you break the ice, it will be better andbetter. 一旦打开局面，肯定会越来越好的。
B: I hope so. 但愿如此。
mare’s net 海市蜃楼的东西;镜花水月
a mare’s nest系to find a mare’s nest一语的一部分。这条成语从字面上看是“母马之巢”，当实际上母马是不筑巢的，即世间根本不存在什么“母马之巢”，因此其常被用作比喻，指“虚幻的事物”或“原以为重要后被证明为无用的发现物”。如果母马真能筑巢，也比然是乱七八糟的，故又由此引申出“混乱”、“乱糟糟的地方”等义。在英国德文郡(Devon)还有a blind mare’s nest这样的说法，用来比喻“无稽之谈”。
A: How is the case going? 案件进展得怎么样?
B: We have checked up on all the signatures. 我们查了所有的签字。
A: So you found something? 那你们发现了些什么东西吗?
B: No, the result is unbelievable. 没有，结果难以置信。
A: Why? 怎么啦?
B: It proved just to be a mare’s nest. 根本就是子虚乌有。
A: Why did that guy make up such a story? 为什么他编这么个故事呢?我怎么也不明白。
B: Some people are really unimaginable. 有些人就是让人无法想象。
A： Hello， Mr. Kubat. I am glad to meet you here at the fair.
B： Likewise. Take a seat， please. How about a cup of tea?
A： Good. Thank you. It seems your business is prosperous. So many customers here.
B： Yes， not too bad. Our sales are going up year after year. And we still have a large potential production capacity.
A： Well， do you think of choosing a commission representative or agent abroad to promote your sales?
B： That's a good idea. So far， we have several agents abroad.
A： We are willing to be your agent in Thailand for hand-tools. What's your idea?
B： It coincides with our desire.
A： Then， what's your usual commission rate for your agents?
B： Usually， we give a commission of 3% to our agents.
A： 3% is too low， I think. You see， we have a lot of work to do in promoting the sales， such as advertising on radio or TV， printing booklets， leaflets， catalogues and so on. It all costs. 3% is not enough.
B： Don't worry. We'll allow you a higher commission rate if your sales score a substantial increase.
A： You mean to say……
B： Now， if you sell US$ 2 million worth of hand-tools annually， we can only allow 3% commission. If the annual turnover exceeds US$ 5 million， you can get 5% commission. What do you think of that?
A： It sounds OK. Then how do you pay the commission?
B： We may deduct the commission from the invoice value directly or remit it to you after payment.
A： All right. If it is okay，we would like to sign an agency agreement with you immediately.
B： Think it over. We hope to keep a good business relationship with you.
A： Thank you for your help.
―― 你好，库巴特先生，很高兴在本届交易会上见到你。
―― 我也很高兴。请坐，喝杯茶好吗?
―― 好，谢谢。看起来生意很兴旺，这么多客户光临。
―― 是的，还可以。销量年年递增，我们的生产潜力还很大。
―― 哦，你们是否想在国外选择一家代办商或代理人为你们推销产品?
―― 这个主意不错。不过，目前我们在国外已有几家代理人。
―― 我们愿意在泰国做你方的手工工具代理人。不知你们意见如何?
―― 这正合我们的心意。
―― 那么，你们通常给代理人的佣金率是多少?
――通常给百分之三。
―― 我认为百分之三太低了。你知道，为了推销你方的产品，我们要做 很多的工作。比如，在电台或电视上做广告，印刷小册子、传单和 商品目录等。这一切花销，百分之三是不够的。
―― 别担心，如果你们的销量大幅度增长，我们会给予更高的佣金。
―― 您的意思是……
―― 如你方手工工具的年销量为二百万美元，我们只能给百分之三的佣金。如果年销量超过五百万美元，你就可得到百分之五的佣金，你看如何?
―― 这还差不多。那么，佣金如何支付?
―― 我们可以直接从发票金额中扣除佣金，或在付款后汇给你方。
―― 那好。如果可以，我们会与你们立即签订代理协议。
―― 好好考虑一下，我们希望与你方保持良好的贸易关系。
―― 谢谢你们的关照。
Being specialized in the trade of cloths and relative goods, we express our desire to trade with you in this line. We are a leading exporter of casual wear in China and have earned a good reputation in European and American markets.
On the basis of equality, mutual benefit and the exchange of needed goods, we are looking forward to establishing a cooperative business partnership with you. If you are interested with this idea, you are welcomed to visit our company to get a better understanding of it.
Please inform us of your itinerary so as to facilitate our arrangements in advance.
Please feel free to ask any question if there is anything you are particularly interested in.
Looking forward to your reply.
Faithfully yours,
Zhang Dan
BBE Company
尊敬的先生/女士：
作为专业的`服装和相关产品的贸易公司，我们希望在此方面与你们开展合作。我们是中国最大的休闲服饰出口商，在欧美市场上赢得了较好的声誉。
我们期望在平等互利，互通有无的基础上与你们发展贸易合作关系。如果你们对此抱有兴趣，欢迎访问我公司，以便获得更全面的了解。
请尽早通知我们你们的日程，便于我们提前安排接待工作。
有任何问题请尽管向我们询问。
期待你们的回复。
BBE公司
Dear Mr. Smith,
We're pleased to inform you that, with years' research, we've introduced our new products the anti-dandruff mint shampoo range to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we've sent you by UPS half a dozen samples each for your trial use.
The new products are likely to revolutionize all the chemical methods for hair care in use at present. A trial use will convince you of their extraordinary functioning. Believe it or not, the amazing anti-dandruff mint shampoo can give the scalp cool feeling, leave you feel invigorating refresh and ultimate dandruff-free freedom. For more information, please .
Attached please find copy of our latest catalogue and export price list. We hope you'll take this opportunity to enlarge your business scope. We'll consider granting you a 6% promotional allowance if you place an order for 30,000 pieces.
Chen Hong
Paula:Hello.
你好。
Receptionist;Hi.
Paula: I got a call to say our visitor has arrived.
我接到电话说我们的访客到了。
Receptionist: Oh, yes, he's just gone to park his car.
是的。他去停车了。
Paula: Thanks ... Hello, Maria. How are you?
谢谢…你好，Maria。你好吗?
Maria: Fine, thank you. Are you waiting for someone?
很好，谢谢。你在等人吗?
Paula: Yes, he's just parking his car.
是的，他正在停车。
Maria: Oh well, I'll see you later.
好的，我们待会儿见。
Paula: Oh, while you're here Maria, I wondered if I could just ask you to do something for me? Oh... Mr Foss?
哦，Maria趁你在这里，我想你能不能帮我点忙?哦，Foss先生?
Jens: That's right.
正是。
Paula: Paula Field. Could you sign in, please?
我是Paula Field。你签到了吗?
Jens: Yes.
是的。
Paula: That promotional material we were talking about. Could you let me have it by the end of the day?
我们讨论过的宣传资料，今天晚点我能拿到吗?
Maria: Sure. What exactly?
当然。具体几点?
Paula: Oh, we can talk about it later…(to Jens) So, shall we go up?
我们晚点再商量…(对Jens说)，那么我们上去吧?
Jens: (to Maria) My name is Jens Foss.
・(对Maria说)我的名字是Jens Foss。
Maria: Maria de Miguel.
我是Maria de Miguel。
Jens: Oh, OK.
哦，好的。
下面是商务英语迎接客户的情景对话，一起来看看吧。
A:Good morning,Mr. Smith. Welcome to Wuhan.
A：早上好!史密斯先生，欢迎来到武汉。
B:Good morning!
B：早上好!
A:Mr. Smith,did you have a good journey?
A：史密斯先生，旅途愉快吗?
B:l just feel a little tired. You know,It took me 16 hours to get here.
B：只是有点儿累，你知道到这儿需要16个小时。
A:You must take a rest today.
A：你今天得好好休息。
B:That's very kind of you, but I can do without a rest. I have long wanted to have a talk with you about the possibility of business between us.
B：你太好了。但是我不休息也可以。我一直想和你们谈 我们之间商业往来的可能性。
A: We welcome good business. Anyhow,we know you must get tired by the flight,so we arrange a meeting tomorrow. Today you can have a good rest.
A：我们欢迎有意义的业务往来。但是，我们知道你旅途 一定很劳累，所以我们把会议安排到了明天。今天你 可以好好休息一下。
B:Thank you very much.
B：非常感谢。
A:We hope your stay here a pleasant one!
A：我们希望你在这里过得愉快。
B:l believe I will.
B：我相信我会的。
A:Excuse me, but are you Mr. Smith from Britain?
A：对不起，您是从英国来的史密斯先生吗?
B:Yes, I am.
B：是的，我是。
A:I'm from Textile Import and Export Corporation. I've come to meet you. My name is Zhang Yong.
A：我是纺织品进出口公司的，我是来接您的，我叫张勇。
B:How do you do, Mr. Zhang? I'm glad to meet you.
B：你好，张先生，很高兴见到你。
A:How do you do, Mr. Smith? Let me help you with your luggage.
A：你好，史密斯先生，让我帮你拿行李吧。
A:Did you have a good trip?
A：旅途愉快吗?
B:On the whole, not too bad.
B：总的来说还不错。
A:Anyhow, it’s a long way to China, isn't it? And I think you must be very tired.
A：不管怎样，来中国的路程漫漫，不是吗?我想你一定很累了。
B:Yes, I am,rather. But I’lI be all right by tomorrow and ready for business.
B：是的，我确实蛮累的，不过，明天我就会好的，准备谈生意。
A: I wish you a pleasant stay here.
A：祝您在这儿过得愉快。
B:Thank you.
B：谢谢。
A:Now, Mr. Smith, if all is ready, we'd better start for the hotel.
A：史密斯先生，如果一切都准备好了，我们最好动身去宾 馆吧。
B:I’d like ’s go.
B：好的，我们走吧。
A:This way, please. Our car is waiting over there.
A：请这边走，我们的车在那边等着。
1. Please quote us lowest price . Los Angeles inclusive of our 5% commission， stating the earliest date of shipment.
请报洛杉矶包括我方5% 佣金在内的最低到岸价格，并告知最早的 装船日期。
2. In view of our long-standing business relationship， we would like to allow you another 2% commission for further promotion of our products.
考虑到我们之间长期的贸易关系，我们愿再给你方百分之二的佣金， 以进一步推销我们的产品。
3. We shall remit you a 5% commission of invoice value after payment is effected.
货款支付后，我们将按发票金额的百分之五汇给你方佣金。
4. We request you to deduct our commission from the invoice.
我们请求你方从发票中扣除我们的佣金。
5. Please grant us a 4% commission as a special consideration.
请特殊照顾给我们百分之四的佣金。
6. We usually pay our agents a 5% commission of the value for each deal.
通常我们支付给代理人的佣金是每笔交易达成金额的百分之五。
7. We could make an arrangement with you， not a special discount.
我方可以与你方协商，但并不是特殊折扣。
8. Moreover， when other customers get to know it， they are likely to raise questions.
而且，其他客户知道的话，他们很可能会提意见的。
9. Usually we pay commission on the basis of . value.
我们通常按.价格支付佣金。
10. A five-percent commission will certainly help you in pushing your sales.
百分之五的佣金肯定会有助于你们的销售。
11. From other suppliers， we get a higher commission rate for the business in this line.
对这类产品的交易，我们从其他供货者那里可得到更高的佣金。
12. We regret that we can't allow you a 5% commission.
很抱歉，我们不能给你百分之五的佣金。
13. We will give you back a 5% commission by check.
我们将用支票支付你方百分之五的佣金。
14. We are anxious to know your usual practice in giving commission.
我们急于想知道你方付佣金的惯例。
15. I'm afraid it goes against the usual commercial practice not to allow a commission.
不给佣金恐怕有悖于商业惯例吧。
16. It's really impossible for us to make any concession by allowing you any commission.
在给你们的佣金问题上，我们真的不可能作出任何让步。
17. As commission agents we do business on a commission basis.
作为佣金代理商，我们是以佣金为基础做生意的。
18. We wish to be your agent in our district if the commission rate is favorable.
如佣金率优惠，我们愿意做你方在我们地区的代理。
19. You may invoice the goods at contract price minus 3% commission.
你们可以按合同价格减去百分之三的佣金开发票。
20. The commission shall be paid either by means of goods covered under this contract or by check.
佣金可用合同项下的货物支付，也可用支票支付。
商务英语情景对话：折扣基本表达
1. We give a ten percent discount for cash payment.
对于现金付款，我们给九折优惠。
2. Right now， jeans are at a discount.
现在牛仔裤打折销售。
3. We are prepared to allow you a special discount of 5% to compen- sate for the trouble we have caused.
我们准备给予你们百分之五的特别折扣，以补偿给你方所造成的不便。
4. The highest discount we can allow you on this article is 10%.
这种商品我们所能给的最高折扣是百分之十。
5. We have replaced the broken glassware. In addition， we offered the customer a 4% discount.
破碎的玻璃器皿我们已更换。另外，我们给客户百分之四的折扣。
6. We hope to enlarge our trade with your country and intend to grant you a 5% discount.
我们希望扩大与贵国的贸易，并准备给你方百分之五的折扣。
7. Having given it a further thought， we think that 5% special dis- count on price will help you enlarge your trade in Africa.
经过深入地考虑，我们认为百分之五的特别折扣将有助于你们扩大 在非洲的贸易。
8. We are prepared to allow you a special discount of 3% if your order exceeds $5，000.
如你方订单额超过五千美元，我们准备给予百分之三的特别折扣。
9. A discount can be deducted from the unit price.
折扣可从单价中扣除。
10. The 5% discount can be deducted from the L/C and after shipment we will send you a check to cover the 3% commission.
百分之五的折扣可从开立的信用证中扣除。装运后，我方会再寄给 你们支票支付百分之三的佣金。
11. To be frank with you， a discount of 4% wouldn't help very much.
坦率地说，百分之四的折扣帮助不大。
12. We usually get 5% to 10% discount from our suppliers.
我们通常从供货商那儿获得百分之五至百分之十的折扣。
13. If your order is large enough， we can allow you a higher discount on our price.
如你方订购量很大，我们可以给更高的折扣。
14. Because of their poor quality， we have to sell the goods at a 5% discount.
由于品质低劣，我们不得不降价百分之五出售货物。
15. It was only after much persuasion that the buyer finally agreed to accept the goods at a discount of 10% off the quoted price.
经过反复劝说，买方最后才同意按报价打九折收下货物。
语言知识
Exercise 1 Listen to these invitations. In each case, say whether it is accepted or declined. If it is accepted, note the time, place and number of people (if they are mentioned).
练习1 听这些邀请。说说哪些要求被邀请，哪些被拒绝。记下被接受邀请的时间、地址和人数(如果有提到)。
Extract one
录音片段一
A: What about coming round for a drink sometime?
什么时候来我家喝酒?
B: That would be nice.
那很好啊。
A: What about you, Judy?
Judy你觉得怎样?
C: Great.
C：很棒。
A: Shall we say Friday after work?
周五下班后怎样?
B: Oh, I'm afraid I can't. I'm going away for the weekend.
哦，我恐怕不行。这周末我要外出。
A: How about tomorrow, then?
那明天怎么样?
B: That should be fine.
那会很好。
C: No problem for me.
C：我没问题。
A: Good. Shall we say seven o'clock?
好的。我们定在7点钟怎样?
B: Fine. I'll pick you up, Judy, if you like.
好的，如果你需要我开车来接你。
C: Thanks. That would be a help.
C：谢谢，那帮了我的忙。
A: So, see you tomorrow evening around seven.
那么明天晚上7点再见。
B: Look forward to it.
很期待呢。
Extract two
录音片段二
A: We'd like to invite you to our house before you return to England.
在你返回英格兰之前我们想邀请你来我们家里。
B: That's really very kind, Mr Johansson.
真是太好啦，Johansson先生。
A: Could you manage Saturday?
周六行吗?
B: Yes… what sort of time?
好的…什么时间?
A: Well, for drinks, and then dinner,
嗯，喝酒，然后是晚餐。
B: So about
7点半行吗?
A: That's fine. There'll probably be a few other people, but we'll keep it nice and informal.
很好。可能会有几位其他的客人，但是我们会把聚会办得温馨而随意的。
B: Great. I look forward to it.
很好。我很期待呢。
Extract three
录音片段三
A: I wonder if you'd like to come to the theatre with us on Friday?
我想周五你是否愿意跟我们一起去电影院?
B: I'd love to, but Friday's our wedding anniversary.
我很乐意，但是周五是我们的结婚纪念日。
A: Never mind. Another time, then?
没关系，那就下次吧。
B: Certainly. It'd be a pleasure.
当然，这是我的荣幸。
Extract four
录音片段四
A: Would you like to join us for lunch on Wednesday?
周三你愿意和我们一起吃午餐吗?
B: Thanks, that would be nice.
谢谢，那很好呢。
A: We've booked a table at Giovanni's. Do you know it?
我们在Giovanni餐厅订了一张桌子，你知道吗?
B: Yes. It's on Market Street, isn't it?
是的，在市场街是吧?
A: That's right. There's a table for six booked for one o'clock.
是的。我们订了一点钟的六人餐桌。
B: Fine, who else is coming?
好的，还有谁来?
A: Let's see…you know Dorothea and Charles and Richard, and there'll be a new member of the team 一 Judith. It'll be a good opportunity for you to meet her.
让我看看…你知道的Dorothea，Charles和Richard，还有组里的新成员Judith。这是你认识她的好机会。
B: Good. I look forward to it.?
好的，我很期待。
Paula: Seems colder today, or is it just me?
今天似乎更冷了，还是只有我这样觉得?
Maria: Er …I'm not sure.
嗯，我不太确定。
Paula: Peter should be here soon… There was a very good French film on TV last night. Did you see it?
・Peter应该就会过来…昨晚电视上有个很不错的法国电影。你看了吗?
Maria: No, no I didn't.
没有看。
Paula: So, are you settling in?
那么你搬进来了吗?
Maria: Yes, fine, thank you.
是的，谢谢你。
Paula: That's good. You've got a company flat, haven't you?
很好。你得到了一套公司的公寓是吗?
Maria: Yes, I'm very lucky.
是的，我很幸运。
Paula: Yes, you know they're like gold dust. I tried to get one when I first started working here, but they wouldn't give me one. It's a very odd system because some people have had a company flat for years and they pay peanuts in rent for them.
是的，你知道它们就像金沙一样。我刚开始在这里工作时也想住一套，但是他们没有给。这是很旧的体系了，因为有些人已经在公寓里住了好几年，而且他们只支付了很少的租金。
Maria: Oh, look, there's Mr O'Donnell.
看，O’Donnell先生来了。
Peter: Sorry I'm late.
抱歉我来迟了。
Paula: Good. We can order now.
好的。我们有熟悉了一些。
Peter: Still, it's given you girls a chance to get to know each other. What shall we have?
但是这使你们两位姑娘有机会了解彼此了。接下来我们做什么?
PETER: Cheers again.
再干一杯。
JENS: Cheers.
干杯。
PETER: Here's to a successful launch.
为了产品的成功发行干一杯。
JENS: And thank you for making me so welcome here.
谢谢你如此欢迎我。
PETER: It's been a pleasure having you with us. I expect you're looking forward to getting home, though.
你和我们一起很令人开心。尽管这样，我猜你很期待回家了吧?
JENS: It'll be nice to see the family.
能见到家人很好。
PETER: How old are your kids again?
你的孩子们多大了?
JENS: Seven and ten. Your oldest, he's a doctor, isn't he?
七岁和十岁。你的大儿子，他是位医生是吗?
Peter: Yes, he's doing very well. It's my daughter that I'm worried about ― she hasn't the faintest idea what she wants to do.
是的，他做的不错。我担心我的女儿―她一点也不知道自己想做什么。
Jens: I wouldn't worry about that. When I was her age I didn't know what I wanted to do.
对此我并不担心。我在她那个年纪时我也不知道自己想做什么。
PETER: Really? Well, perhaps you're right. Another drink? Try a beer this time?
真的?也许你是对的。再喝一杯?这次喝杯啤酒?
Jens: I'd like another tonic, if you don't mind.
如果你不介意，我想喝杯开胃酒。
Peter: Of course not. (to barman) Could we have a half of lager and another tonic? Thank you. (to Jens) So, what time are you leaving tomorrow?
当然不介意。(对招待员说)能给我们半打啤酒和一杯开胃酒吗?谢谢。(对Jens说)那么你明天什么时候离开?
Jens: I have to leave by four o'clock, if that's OK with you.
我在四点离开，如果那个时间对你合适。
PETER: Fine. We should easily be finished by then. And what about this evening? Anything planned?
好的。我们那时应该完成了。今晚怎么样?有什么计划吗?
Jens: I have to work, I'm afraid. As a matter of fact, I have a couple of questions, if you don't mind.
恐怕我还得工作。事实上如果你不介意，我还有几个问题。
Peter: Fire away. What's troubling you?
尽管说。什么问题?
Jens: You know those figures we've been looking at for the initial production run? I reckon we've overestimated…
你知道的，就是我们从产品初期运行中发现的那些数据?我认为我们高估了…
商务英语对话：如何讨价还价?
产品的销售价格在企业的营销过程中是一个十分敏感而又最难以有效控制的.因素，它直接关系着市场对产品的接受程度，影响着市场需求量即产品销售量的大小或企业利润多少。因此，讨价还价是商务公关人员在商务活动中的一项必备技能。
让我们来看下面2段小对话：
Dialogue I
A: What's your price per dozen for leathern gloves?
每打皮手套的售价是多少？
B: 30 dollars per dozen.
每打30美元。
A: It's much too high. We have another offer for a similar one at a much lower price.
太贵了。同样的产品，我们另外得到的报价比这低得多。
B: I can assure you that our price is the most favorable. A trial will convince you of my words.
我向你保证，我们的价格是最优惠的，试一试你就知道了。
A: If you can go a little lower, I'd be able to give you an order on the spot.
如果你能把价格降低些，我现在就订货。
B: That's out of the question. You musk know that the cost of production has risen a great deal in recent years.
这是不可能的，
你知道，近几年里生产成本增加了很多。
A: I hope you'll give a second thought to it.
希望你再考虑考虑。
B: We have to discuss the problem later.
我们只好下次再讨论这个问题了。
Dialogue II
A: Well, to come straight to the point, could you tell us something about your new price?
那好，开门见山地说吧，能说说你们的新价格吗？
B: Most willingly. It's $600 per ton.
很乐意。每吨售价600美元。
A: That's a high price.
好贵啊！
B: But you know, the price of this article has soared up since last year.
但你知道，去年开始这种商品的价格就在猛涨。
A: I know. But I must say it's still unacceptable.
我知道。但我还是不能接受这个价格。
PETER: Do come through.
到了。
DAPHNE: You must be Maria. It's nice to meet you.
你一定是Maria，很高兴见你。
MARIA: Thank you for inviting us.
谢谢你邀请我们。
DAPHNE: Oh, you shouldn't have. Really.
别这么客气，真的。
Jens: Mrs O'Donnell, my name is Jens Foss.
・O'Donnell夫人，我的名字Jens Foss。
DAPHNE: Nice to meet you, Jens. You must call me Daphne.
・Jens见到你很高兴，你叫我Daphne吧。
JENS: Thank you for welcoming us to your lovely home.
谢谢你邀请我们来到你可爱的房子里。
DAPHNE: Oh, this is too kind, really. Peter, you should have told them it's only a little supper.
哦，你这样说太客气了，真的。Peter你该告诉他们晚餐不多。
PETER: Ah, not to worry!
哦，不用担心!
DAPHNE: I'm afraid this is typical of Peter. Please, do sit down.
我恐怕Peter就是这样的，请坐。
PETER: It doesn't matter. The important thing is you're here now.
没关系，重要的是你们已经在我家了。
DAPHNE: Did you have trouble finding us?
路上还顺利吗?
JENS: Not really. Sorry, are we late?
有点，抱歉我们晚了点?
PETER: Drink?
喝东西吗?
A: Adrienne Lambert speaking.
A：我是Adrienne Lambert。
B: Hello, Adrienne. This is George here. I've been thinking. There are three things we need to think about. Firstly, the salary structure ...
B：你好，Adrienne。我是George。我想有三件事我们需要考虑下。第一件是薪酬结构…
A: Salary structure ...
A：薪酬结构…
B: Yes, we certainly need that on the agenda...
B：是的，我们的确需要提上日程了…
A: Oh I see, this is the agenda for…
A：我知道了，这是它的日程…
B: Yes, yes. Um, we should include pensions ...oh yes, but perhaps before that there's other benefits.
B：是的。我们应当包括养老金…是的，但是也许在考虑其他福利之前。
A: So are we talking about next month's HR meeting?
A：那么我们在下个月的人力资源会议上讨论下吧。
B: Yes, I'd like you to circulate it before the meeting.
B：好的，我想你在会前传达下信息。
A: I see. Could we go over it again?
A：我明白了。我们再仔细检查一遍好吗?
Call 2 (Answerphone message)
Call 2 电话答录机上的留言
A: Meribel Communications. The office is not manned at the moment. If you'd like to leave your name, telephone number and any message, we'll get back to you as soon as possible. Speak clearly after the beep.
A：这里是Meribel Communications公司。现在办公室没人接听电话。如果你留下你的姓名、电话号码和留言，我们会尽快答复你。在哔声后清楚地说出。
(beep)
(哔声)
B: Um ... I'm phoning about an order, um ... My phone number is... my home phone number is…01972 ... no, actually I'd better leave you my work number. It's 0171 567 9903 ... um ... yes, I ordered a copy of your new communications software package more than, um, three weeks ago. Can you get back to me? My name's Brian Milthorp, by the way.
B：嗯。我打电话来是询问一个订单….我的电话号码是….我家里的号码是01972….不，实际上我留工作号更好：0171 567 9903。嗯，是的….我在三周多前订购了你们公司一个新的通讯软件包。你们能回复我吗?顺便说下，我是Brian Milthorp。
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